Felicia Gonzalez-Soto
Vetco Total Care
Greeley
1
Certification
10
years of professional experience
Dedicated Veterinary Assistant skilled in animal care, medical support, and client communication. Strong analytical and teamwork abilities facilitate quick adaptation to new environments. Committed to enhancing team efficiency and professional development, ensuring smooth daily operations.
Work History
Veterinary Assistant
1 Year 6 Months- Communicate with team to streamline patient care by adapting time management and schedules to sudden changes.
- Comfortable with proper restraining and handling techniques with dog and cats of different behavioral conditions.
- Maintain detailed and accurate medical records in compliance with veterinary standards on specialized computer system.
- Provide compassionate care to animals and foster a welcoming environment for clients.
- Willingness to quickly learn new skills to support colleagues and achieve practice goals.
- Assist in surgeries, including placing IV catheters, preparing operating rooms, sterilizing instruments, and providing post-operative care.
- Consistently monitored Record patient vitals under anesthesia and immobilization with ASA I-III.
- Administer SQ and IM injections, oral medications, and topically applied medications prescribed by veterinarian.
- Collect and prepare specimens and samples for reference or in house laboratory analysis, including blood draws and cystocentesis.
- Educate pet owners on proper animal care, nutrition, and preventive health measures.
- Efficiently assist veterinarians with examinations, client communication of treatment plans, and diagnostic procedures on dogs and cats.
- Provide exceptional customer service while managing phone calls and front desk tasks when necessary.
- Handle assistance with euthanasia with patience and sympathy and thoroughly explain the euthanasia process to clients.
- Maintain clean and hygienic a clean and hygienic clinic environment to reduce risk of cross-contamination and disease outbreak.
Intake Representative I
2 Years 5 Months- Carefully reviewed and processed specialty referrals for Tricare insurance.
- Adopted specialized computer systems to process various case types.
- Adapted to constant changes in procedure policies.
- Selected the best specialists based on PCP notes, location, and availability for clients.
- Participated in trainings for IT security, customer service, and workplace compliance.
- Enhanced efficiency of case time management to ensure compliance with Health Net guidelines.
- Called providers to confirm services and availability for clients for streamlined care.
- Maintained strict confidentiality of client information, adhering to HIPAA regulations and company policies at all times.
Veterinary Assistant
3 Years 6 Months- Cleaned consistently for health, safety, and hospital presentation.
- Greeted patients and clients to appointments, collected patient information, and handled payments.
- Answered phones promptly and courteously, addressing inquiries, and educating clients for pet care.
- Provided excellent customer service and troubleshot any client dissatisfaction or technical issues.
- Utilized specialized management systems to create appointments, store medical records, prepare invoices, and manage pharmaceuticals.
- Communicated with the team for the best time-optimized approach on schedules, including adjusting to sudden changes and updating any clients while waiting.
- Comfortable with proper restraining and handling techniques with dogs, cats, and pocket pets for safety and efficiency.
- Administered SQ fluids, vaccines, oral medications, and topical treatments under DVM.
- Performed diagnostic services, surgery prep and monitoring, and dental prophylaxes under DVM.
- Assisted with euthanasia procedures in a compassionate and sensitive manner.
Dog Walker/Pet Sitter
2 Years 1 Month- Independently managed a daily assigned schedule for pet visits and walks with specific time frames.
- Trained with the company owner and Fetch Find program to provide best care and behavioral knowledge for pet health and safety.
- Communicated vivid and engaging feedback about pets and tasks accomplished during visits for client satisfaction.
- Completed individualized animal husbandry requests in homes along with additional home care.
- Assessed individual dog needs, adapting walking techniques to enhance their experience.
- Implemented best practices for leash handling and dog behavior management during walks.
Education
Associate of Science - Animal Science
- Distinguished Scholar Honors Award and President's List (Spring 2026)
- 3.8 Cumulative GPA
- Relevant Coursework: Animal Anatomy and Physiology
- Aims Agricultural Club Member
- Magna Cum Laude graduate
- Phi Theta Kappa Member
No Degree - Animal Science
- Attending in Fall 2026 to continue Animal Science degree.
- Plan to attend veterinary school in mixed practice discipline.
High School Diploma
Skills
Anesthesia assistance
IV catheterization
Veterinary protocols
Multitasking
Organizational skills
Multitasking Abilities
Observational/Detail-oriented
Problem-solving
Teamwork
Detail-oriented
Excellent work ethic
Certification
- Bovine Artificial insemination, Schleining Genetics - April 19th, 2026
Timeline
Veterinary Assistant
Vetco Total Care
04.2025 - CurrentRead More
Intake Representative I
Health Net Federal Service
07.2022 - 12.2024Read More
Veterinary Assistant
Hillsdale Animal Hospital
01.2019 - 07.2022Read More
Dog Walker/Pet Sitter
Midtown Mutts
12.2016 - 01.2019Read More
Aims Community College
Associate of Science from Animal Science
Read More
Colorado State University
No Degree from Animal Science
Read More
Natomas High School
High School Diploma
Read More