Microsoft Excel
FEDERICO QUINTERO
Business Administration & Communications
Bogotá,Colombia
Summary
Performance-driven business administration and communications professional. Consensus builder and problem solver tackles any challenge with resourcefulness and penchant for motivational leadership. Knowledgeable emerging marketing and public relations professional eager to support and enhance business and customer goals with hard work and flexible approach.
Overview
5
5
years of professional experience
28
28
years of post-secondary education
3
3
Languages
Work History
Foreign Invesment and Tourism Intern
ProColombia
Buenos Aires , Argentina
01.2022 - 08.2022
- Worked with Salesforce in order to keep track of investments made in Colombia by companies from Argentina, Uruguay and Paraguay. Along with using the software to keep track of all activities regarding various collaborations with both private and public organizations in order to promote Colombia as both a invensment and tourist destination.
- Met and collaborated with existing and prospective investor from Argentina, Uruguay and Paraguay to ascertain financial goals and provide consulting services for their expanding process into the Colombian market.
- Assisted clients from Argentina, Uruguay and Paraguay in making beneficial and strategic decisions regarding investments, financing and sourcing overseas partners.
- Established key procedures for teams preparing documentation, models and presentations.
- Contacted potential clients from Argentina, Uruguay and Paraguay to pursue their expansion and investment in Colombia.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Arranged travel accommodations for travel executives as they attended tourism fairs in Colombia.
- Organized, coordinated and deployed tourism and investment events focused on Colombian while focusing on delivering superior customer service.
- Developed and implemented performance improvement strategies and plans to promote Colombia as a destination for Argentina, Uruguay and Paraguay tourists.
Public Relations Coordinator
Clinica Fracturas y Fracturas
Pereira , Colombia
01.2018 - 02.2021
- Handling the clinic's online presence, regularly updating the company’s website
- Assisted in the creation of marketing campaigns for the clinic.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
- Oversaw team of service professionals focused on patient treatment.
- Followed up with patients during and after installations to verify satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing patients needs and resolving concerns.
Retail Salesman
Football Shop
Milan , Italy
08.2015 - 11.2015
- Maintained and organized office files In charge of selling and greeting clients from from North and South America.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Assisted in the creation and preparation for special events such as mayor sales and important matches such as derbies and finals where club items were on high demand.
- Increased customer satisfaction by selling them the club kits they wanted to get for their whole Europe trip.
Voluntary Worker
Soñar Despierto Bogotá
Bogotá, Colombia
01.2017 - 06.2020
- Assisted with event coordination and on-site support.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Organized and led activities designed to promote physical, mental and social development in underprivileged children such as games, arts and crafts and storytelling.
- Created social media posts on platforms such as Facebook and Instagram to promote the foundation in order to get volunteers.
- Led groups of 30 volunteers on community service events through underprivileged areas to educate and create fun activities for children.
- Researched new ideas for programs and activities, taking into consideration participants' suggestions.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Voluntary Worker
Deportivo Cali Official Supporters
Cali , Colombia
04.2018 - 01.2019
- Assisted with event coordination and on-site support.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Worked in special events such as Christmas and Easter handing out presents and meals to unprivileged children.
- Worked alongside Deportivo Cali's supporters creating fan based charity events such as football tournaments and carnivals.
- Utilized great communication and interpersonal skills when interacting with all parties, including children, parents, management staff and fellow team members, to promote smooth and efficient operations.
- Interacted with patrons and encouraged sampling of unfamiliar games to increase revenue.
Education
BBA - Marketing & Organizational Emphasis
01.2016 - 09.2022
Bachelor of Science - Communications
01.2016 - 09.2022
Certificate - Oxford Digital Marketing: Disruptive Strategy
10.2020 - 12.2020
https://oxford.credential.getsmarter.com/011353da-a874-418d-9e72-bfa6b9f9e773
High School Diploma -
08.2001 - 06.2015
- Member of Student's Council
- Class President
- Second best ICFES Test Score
Master of Arts - Strategic Marketing
09.2022 - 09.2023
Skills
Advanced problem solving
Accomplishments
Hult Prize Finalist
Universidad Javeriana Hackaton Winner 2018
Roche Marketing Challenge Winner
Software
Microsoft Office
FinalCut Pro
Social Media Data Analytics: Facebook, Instagram, YouTube, TikTok
Adobe Photoshop
Google Analytics
Salesforce CRM
Timeline
Pontificia Universidad Javeriana - Master of Arts, Strategic Marketing
09.2022 - 09.2023
Foreign Invesment and Tourism Intern - ProColombia
01.2022 - 08.2022
Saïd Business School, University of Oxford - Certificate , Oxford Digital Marketing: Disruptive Strategy
10.2020 - 12.2020
Voluntary Worker - Deportivo Cali Official Supporters
04.2018 - 01.2019
Public Relations Coordinator - Clinica Fracturas y Fracturas
01.2018 - 02.2021
Voluntary Worker - Soñar Despierto Bogotá
01.2017 - 06.2020
Pontificia Universidad Javeriana - BBA, Marketing & Organizational Emphasis
01.2016 - 09.2022
Pontificia Universidad Javeriana - Bachelor of Science, Communications
01.2016 - 09.2022
Retail Salesman - Football Shop
08.2015 - 11.2015
Liceo Inglés - High School Diploma,
08.2001 - 06.2015
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