FEDERICO GADEA TINOCO

Company Overview: Payment Gateway

• Formulated strategic framework for positioning company as leading player in Colombia.
• Ensured organizational alignment with primary goals.
• Advised executive teams on issues related to corporate governance, risk management, compliance, and regulatory affairs.
• Identified potential partners and alliances that would enhance the company's competitive advantage in the marketplace.
• Analyzed industry trends and identified opportunities for growth and development.

• Provided assistance to staff in the daily operations of the organization.
• Offered support and assistance to community members.
• Provided guidance and support to fellow volunteers during their shifts.
• Consulted and collaborated with other professionals to provide continuity of patient-family care.

• Started all company business activities, formulating and directing budget strategies, recruitment strategy, developing policies for acquiring company assets.
• Spearheaded business ventures in Colombia.
• Established and tracked key performance indicators to assess effectiveness of adopted initiatives and redirect efforts.
• Developed and implemented strategic plans to achieve company objectives.
• Created plans to improve customer service standards throughout the organization.
• Collaborated with senior management on long-term planning initiatives that aligned with corporate goals.
• Established key performance indicators to track progress against organizational objectives.
• Managed relationships with external partners, vendors, and stakeholders to ensure successful collaborations.
• Conducted regular reviews of business operations, identified areas for improvement, and proposed solutions.

• Directed the management of retail and corporate banking operations.
• Defined and executed strategy to boost market share.
• Oversaw portfolios in corporate banking, car loans, personal loans, ATMs, mortgage loans, and credit cards.
• Launched new products and distribution channels for growth.
• Crafted GOSPA Model strategies to assist over 200,000 retail banking clients.
• Directed specialized SME centers and sales team.
• Compiled and delivered monthly analyses on retail and corporate banking operations to the board.
• Supervised a team of 1000 full-time employees.
• Contributed 95% to BDF net profits.
• Played key role in boosting net profits from $100,000 to $8 million during a 7-year period.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Established performance metrics and evaluated staff to promote continuous improvement.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Implemented new technologies to streamline processes and enhance productivity.
• Monitored competitive landscape to maintain competitive advantage in the market place.
• Managed partnerships with Visa International, Credomatic, ATH

Company Overview: (American Embassy, USAID, and Nicaraguan Government)

• Funded multiple initiatives accurately.
• APPEN (Asociación de Productores No Tradicionales)
• MAS (Ministerio de Acción Social)
• UNAG (Unión Nacional de Ganaderos)
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