Fatima Rojas-Martinez
Denver
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Barista
Starbucks
Denver
04.2025 - 09.2025
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the workstation and dining area.
- Operated espresso machines and other equipment following safety procedures.
- Provided excellent customer service by greeting and assisting customers promptly.
- Collaborated with team members to ensure efficient operation during peak hours.
- Handled cash transactions accurately while managing the register system.
- Assisted with inventory management by restocking supplies as needed.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Cashier
Burlington
Denver
02.2024 - 04.2025
- Processed customer transactions efficiently at checkout stations.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Managed returns and exchanges according to store policies.
- Stocked merchandise on shelves and organized displays neatly.
- Handled customer complaints professionally and courteously.
- Participated in store promotions and upselling initiatives actively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Built and maintained productive relationships with employees.
Education
South High School
Denver, COBBA - Human Resources Management
University of Colorado Denver
Aurora, CO 08.2024 -
Skills
- Cash handling
- Customer service
- Team collaboration
- Effective communication
- Time management
- Attention to detail
- Workstation organization
- Multitasking and organization
- Spanish speaker
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
04.2025 - 09.2025
BBA - Human Resources Management
University of Colorado Denver
08.2024 -
Cashier
Burlington
02.2024 - 04.2025
South High School