Fanny Juarez
Avon
Summary
Service-oriented student with 13 years background in customer service. Core competencies include sales, complex problem solving, and active listening, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
10
10
years of professional experience
Work History
Sales Associate
Avalon Clothing Company
06.2024 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Coordinated with stock team to expedite restocking of high-demand items.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Sales Associate
Kjus
10.2023 - 06.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Server
The Rose
04.2023 - 10.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Catalina's Diner
06.2021 - 04.2023
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Supervisor on Duty
Mountain Recreation
07.2018 - 06.2021
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
Front Desk Agent
EVERGREEN LODGE
05.2016 - 07.2018
- Managed room inventory effectively, ensuring optimal occupancy rates and revenue generation.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Teller
Wells Fargo
08.2015 - 04.2018
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
Currently Enrolled - Associates of Arts Emphasis in Psychology
Colorado Mountain College
05-2027
GED -
Battle Mountain High School
07-2020
Skills
- Barista Experience
- Accounts Receivable
- Clerical experience (Proficient)
- POS
- Professional demeanor
- Honest employee
- Business Development
- Inventory Control
- Order Processing
- Upselling
- Stocking and Receiving
- Goal-Oriented
- Inventory Tracking
- Building Rapport
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Chinese (Mandarin)
Elementary
Timeline
Sales Associate
Avalon Clothing Company
06.2024 - Current
Sales Associate
Kjus
10.2023 - 06.2024
Server
The Rose
04.2023 - 10.2023
Server
Catalina's Diner
06.2021 - 04.2023
Supervisor on Duty
Mountain Recreation
07.2018 - 06.2021
Front Desk Agent
EVERGREEN LODGE
05.2016 - 07.2018
Teller
Wells Fargo
08.2015 - 04.2018
GED -
Battle Mountain High School
Currently Enrolled - Associates of Arts Emphasis in Psychology
Colorado Mountain College
Similar Profiles
SARAN KSARAN K
Film Editor at Avalon Media CompanyFilm Editor at Avalon Media Company
Morrison KingMorrison King
Entrepreneur at Skoden Clothing CompanyEntrepreneur at Skoden Clothing Company
Samiul SameerSamiul Sameer
Volunteer at Local Clothing CompanyVolunteer at Local Clothing Company