Faith Thirsk
Thornton
Summary
Dynamic and results-driven professional with extensive experience at Wendy's, excelling in compliance and inventory control. Proven ability to build strong teams and enhance customer satisfaction through energetic leadership and interpersonal skills. Recognized for effectively managing resources and maintaining high standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Shift Manager
Wendy's
06.2024 - Current
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Tracked receipts, employee hours, and inventory movements.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Assistant Toddler Teacher
Primrose School of West Woods
02.2024 - 06.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Warehouse Associate
Amazon
09.2023 - 01.2024
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently lifted materials weighing as much as 50 pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Group Sales Ambassador
Water World
04.2023 - 08.2023
- Worked with team to achieve sales goals for products.
- Established and maintained positive relationships with customers.
- Greeted customers warmly and pleasantly answered inquiries.
- Communicated product value, quality, and style to educate and entice potential customers.
- Provided exceptional customer service to drive satisfaction.
Barista
Starbucks
11.2022 - 01.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
No Degree - Business
CU Denver
Denver,COBachelor of Science - Marketing
Grand Canyon University
Phoenix, AZ05-2027
High School Diploma -
Mountain Range High School
Westminster,CO05-2023
Associate of Science - Business
Front Range Community College
Westminster,CO04-2022
Skills
- Schedule oversight
- Compliance
- Inventory control
- Policy administration
- Energetic and enthusiastic
- Financial records oversight
- Accurate money handling
- Team building
- Interpersonal skills
Timeline
Shift Manager
Wendy's
06.2024 - Current
Assistant Toddler Teacher
Primrose School of West Woods
02.2024 - 06.2024
Warehouse Associate
Amazon
09.2023 - 01.2024
Group Sales Ambassador
Water World
04.2023 - 08.2023
Barista
Starbucks
11.2022 - 01.2023
No Degree - Business
CU Denver
Bachelor of Science - Marketing
Grand Canyon University
High School Diploma -
Mountain Range High School
Associate of Science - Business
Front Range Community College
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