Faith Chandler
Grand Junction
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Dependable Concessions Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor.
Overview
3
3
years of professional experience
Work History
Caregiver
Commons Of Hilltop
03.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
Front of House Employee
Chick-fil-A
04.2022 - 03.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Completed milkshakes and ice cream desserts for customers.
Concessions Worker
Studt's Pumpkin Patch
10.2021 - 11.2023
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
- Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
- Responded to customer complaints to help resolve issues.
Education
High School Diploma -
Fruita Monument High School
Fruita, CO05.2024
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Strong Ethics
- Relationship Building
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
- Dementia Care
- Heavy Lifting
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Cash handling proficiency
- Professional Appearance
- Table setting expertise
- Greeting guests
- Order Taking
- Team Collaboration
- Money Handling
- Payment Processing
- Guest Relations
- Adaptability and Flexibility
- Customer Service
- Cleanliness Maintenance
- Professionalism and Courtesy
- Teamwork orientation
- Food safety knowledge
- Surface cleaning
- Food Preparation
- Menu Memorization
- Cash Handling
- Restaurant Operations
- Fast and efficient service worker
Timeline
Caregiver
Commons Of Hilltop
03.2024 - Current
Front of House Employee
Chick-fil-A
04.2022 - 03.2024
Concessions Worker
Studt's Pumpkin Patch
10.2021 - 11.2023
High School Diploma -
Fruita Monument High School
Similar Profiles
Karee WeddenKaree Wedden
Compliance, Registration Specialist at Hilltop Securities Inc., A Hilltop HoldingsCompliance, Registration Specialist at Hilltop Securities Inc., A Hilltop Holdings
Susan RomanoSusan Romano
Controller at Hilltop Chrysler Jeep Dodge/Hilltop Ford KiaController at Hilltop Chrysler Jeep Dodge/Hilltop Ford Kia
Sonja King-JohnsonSonja King-Johnson
Director of Operations at Hilltop Securities Inc., a Hilltop HoldingsDirector of Operations at Hilltop Securities Inc., a Hilltop Holdings