FAISAL MUSTAFA
Lakewood
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
RevZilla
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Motorcycle Safety Instructor
Ride On Motorcycle Training School
10.2021 - Current
- Met needs of different students by adapting teaching materials and methods.
- Provided feedback, guidance and support to students on participation and performance.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
- Supported students in identifying, setting and achieving personal goals.
- Conducted classes and workshops for students on special topics of interest.
- Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
Education
Associate of Arts - Interior Design
Fine Art Institute
Baghdad, IQSkills
- Meeting Deadlines
- Money Transfer Systems
- Persuasive Selling
- Product and Service Sales
- Online Systems
- Product Promotion
- Negotiation Tactics
- Time Management
- Customer Service
- Store maintenance
- Customer service management
- Bank deposits
- Team training and development
Languages
English
Native or Bilingual
Arabic
Native/ Bilingual
Timeline
Sales Associate
RevZilla
08.2022 - Current
Motorcycle Safety Instructor
Ride On Motorcycle Training School
10.2021 - Current
Associate of Arts - Interior Design
Fine Art Institute