FADUMA ABDILE
Denver
Summary
Dynamic and results-driven professional with experience in customer service and healthcare settings, adept in data organization and demonstrating exceptional leadership qualities. Excelled in fast-paced environments, significantly enhancing office efficiency and student support. Proficient in Microsoft Office, CPR/First Aid, and pharmacy operations, showcasing a blend of hard and soft skills tailored to meet and exceed employer expectations.
Offering excellent communication skills and genuine passion for helping others, eager to learn and grow in customer-focused environment. Brings strong ability to pick up new information quickly and applies effective communication and problem-solving skills.
Overview
1
1
Certification
Work History
Pharmacy Customer Service Assistant
Walgreens
10.2024 - 12.2024
- Assisted pharmacists with prescription processing and patient inquiries
- Provided excellent customer service by addressing medication-related concerns and assisting with over-the-counter recommendations
- Managed inventory, restocked medications, and ensured proper labeling and organization
- Handled transactions, processed insurance claims, and maintained accurate financial records
- Ensured compliance with healthcare regulations and pharmacy safety procedures
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
Education
Bachelor of Science - Psychology
University of Colorado Denver
Denver, CO05.2026
High School Diploma -
Cherry Creek Elevation
Centennial, CO05.2022
Skills
- Pharmacy operations
- Medication handling
- Prescription processing
- Verification assistance
- Customer service
- Patient care
- Insurance claim processing
- Troubleshooting
- Medication inventory management
- Restocking
- Knowledge of over-the-counter (OTC) medications
- HIPAA compliance
- Patient confidentiality
- POS system operation
- Cash handling
- Microsoft Office
- Pharmacy management software
- Strong attention to detail
- Multitasking
- Communication skills
- Bilingual
- Payment processing
- Data entry
Certification
CPR & First Aid Certified (BLS)
Languages
Somali
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Customer Service Assistant
Walgreens
10.2024 - 12.2024
High School Diploma -
Cherry Creek Elevation
Bachelor of Science - Psychology
University of Colorado Denver
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