Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.
Datos destacados
4
4
years of professional experience
8
8
years of post-secondary education
Experiencia
Group Coordinator & Sales Advisor
Magic Tour Colombia S.A.S.
Santa Marta, Colombia
2024.01 - 2025.12
Logistics & Coordination: Managed the end-to-end logistical organization for travel groups, ensuring seamless operations and high-quality service delivery.
Sales & Strategy: Acted as a key Sales Advisor, consistently meeting commercial targets and contributing to the organization's business growth.
Customer Relations: Provided outstanding customer service and account management, strengthening long-term relationships with clients through a proactive and results-oriented approach.
Team Collaboration: Worked effectively within multidisciplinary teams to optimize daily operations in a fast-paced tourism environment.
Logistics Coordinator
Lean Solutions Group
2022.01 - 2022.09
Supply Chain Management: Coordinated and supervised the flow of products from the supplier to the customer, ensuring timely and efficient delivery.
Shipment Planning and Scheduling: Developed transportation plans and scheduled shipments, optimizing routes and resources to reduce costs and delivery times.
Negotiation with Suppliers and Carriers: Established relationships with transportation providers and negotiated rates.
Achievements:
Improved Delivery Efficiency: Through constant monitoring and ideal communication with suppliers and transportation.
Increased Customer Retention Rate: Thanks to efficient management and quick problem resolution.
Training of New Employees: Developed and led training sessions for new logistics coordinators, improving team cohesion and understanding of internal processes.