Ezekiel Corong
Colorado City,CO
Summary
Highly accomplished and results-oriented professional with 5 years of progressive experience in logistics, supply chain, and acquisition management. Proven ability to enhance productivity and reliability within organizations through effective supply chain optimization, distribution, and quality assurance. Expertise in developing and implementing processes and procedures, maintaining accurate and auditable records for property accounting, and demonstrating exceptional knowledge of applicable regulatory guidance. Committed to work, versatile, and quick learner who loves challenges and adapts well to new situation. I have strong interpersonal skills, self-motivated with a position work attitude.
Overview
15
15
years of professional experience
Work History
Logistics Specialist I
Launch Technical Workforce Solutions
09.2025 - Current
- Kitted, issued, and quality-checked materials to support timely and accurate order fulfillment.
- Participated in daily team meetings to discuss logistics challenges and solutions.
- Resolved inventory discrepancies through detailed research and documentation, providing updates and reports to teams and leadership.
- Performed routine HAZMAT temperature inspections, maintaining warehouse safety and regulatory compliance.
92Y Unit Supply Specialist
US Army Reserve
07.2025 - Current
- Managed inventory control processes to ensure accurate supply levels for unit operations.
- Assisted in the receipt, inspection, and distribution of supplies and equipment.
- Utilized logistics software to track and manage supply chain activities effectively.
- Coordinated with team members to maintain organization within supply areas and storage facilities.
- Maintained a high level of customer service while addressing questions or concerns from unit members regarding supply requests or issues.
- Improved unit efficiency by maintaining accurate inventory records and promptly processing requests for supplies.
92Y Unit Supply Specialist
US Army
11.2021 - 04.2025
- Assisted the Unit Supply Sergeant with property book accountability and asset visibility at the company level.
- Received, inspected, inventoried, loaded, and unloaded unit supplies and equipment.
- Secured and controlled weapons and ammunition in designated security areas.
- Maintained stock control within the unit supply storage area.
- Accounted for installation and organizational supplies and equipment using PBUSE and GCSS-A.
- Maintained knowledge of and adhered to regulatory requirements outlined in AR 710-2, AR 735-5, and DA PAM 710-2-1.
- Assisted the Unit Supply Sergeant with research and analysis for new business opportunities, procurement procedures, and operational optimization strategies.
- Maintained accurate records and documentation IAW regulatory requirements.
Customer Service Representative
Urgent Home Service, HVAC
03.2021 - 10.2021
- Answering inbound calls from customers to assist their request regarding their current system.
- Processing and collecting payments over the phone.
- Scheduling appointments for both HVAC service and estimate.
- Enter customer’s information accurately in our internal data base.
- Provide excellent customer service to make sure we can meet and exceed the expectations of our clients.
Telemarketer
Kaleo Marketing
03.2020 - 02.2021
- Make outbound phone calls to prospective customers.
- Confirms promotion eligibility and provides complimentary premium options.
- Explains promotion and excites guest about traveling at discount prices.
- Schedules guest appointment for virtual zoom 90-minute sales presentation.
Customer Service Representative
Union Supply Group Inc.
08.2019 - 02.2020
- Answers all incoming calls from customers and takes appropriate action for each call.
- Taking and placing orders over the phone.
- Assist customer with the usage of our website.
- Manage heavy call volume while being able to multi-task.
- Answering customer phone calls regarding their bills, refunds, chargeback fee and promotional offer.
- Follow communication procedures, guidelines, and policies.
Logistics Customer Service Representative
Penske Logistics
11.2017 - 02.2019
- Processes customer orders and inquiries accurately.
- Accurately enters data pertaining to the receipt, storage, inventory control, and shipping of customer’s products according to established priorities and within scheduled time frames.
- Assesses customer requirements and generates required documentation related to each order to meet shipping schedules.
- Generates pick tickets, bills of lading, put-sheets, daily reports, work orders, invoices, and other related documentation necessary to perform customer order fulfillment.
- Maintains all associated order documentation and correspondence files.
- Prepares all assigned accounts for “End of Month” billing and readies account reports and other documents for mailing.
- Researches, follows-up and collaborates with warehouse and transportation departments when resolving issues or expediting orders to ensure customer satisfaction
Import Customer Service Representative
Associate Management Resources, INC.
12.2016 - 09.2017
- Manage data for international shipments and provide support for many steps of the transportation process.
- Helping with the shipping and receiving, and record keeping for international transactions.
- Develop and maintain positive customer relationships.
- Responsible for accurate data capture and system entry.
- Preparation of clients’ service charge invoices.
- Accurate and timely ISF submissions help and support other team members with accounts and workload on day-to-day operations.
- Preparation and submission of relevant customs reporting.
- Creating shipments through UPS and FedEx website.
- Submit and coordinate customs release, freight release, and final delivery schedule.
- Handling and processing BOL’s and invoicing.
Customer Service Representative
VXI Global Solutions, INC
08.2016 - 12.2016
- Answer customer telephone calls regarding their bills, new promotions offer.
- Respond to questions and concerns about service, and escalate calls appropriately.
- Consult with customers to evaluate needs and determine best options.
- Assist the cancelled/disconnected customers to reconnect the service.
- Upgrade service and offer additional service packages or options.
- Consistently improve customer satisfaction through expert resolutions of conflicts, issues, and concerns.
Warehouse Inventory Clerk
Golden West Food Group, INC
06.2015 - 07.2016
- Typically covers administrative tasks, business operations and basic mathematics.
- Maintain inventory lists, review paper work and reports.
- Entering information into the internal data base.
- Handles and prepares a wide variety of documents including sales orders, purchase orders, BOL’s, packing slips and pallet tags as per customer request.
- Schedule all inbound and outbound appointments with customer, production team and shipping department.
Call Center Sales Representative - Team Leader
MVM Web Marketing, INC
06.2011 - 04.2015
- Leading and managing a team of 10 call center operators.
- Monitoring and evaluating operator performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
- Determining and communicating the call center’s goals and deadlines to team members.
- Preparing and delivering performance reports for upper management.
- Participating in the recruitment and hiring process of new call center operators.
- Conducting regular team meetings and creating an open-communication environment.
- Managing the flow of inbound or outbound calls.
- Addressing and resolving customer complaints and issues in a timely and empathetic manner.
- Implementing strategies to improve quality and productivity.
- Training and onboarding new team members to ensure understanding of processes and practices
Education
2-Year Practical Nursing -
Our Lady of Fatima University
Manila, Philippines03-2011
High School Diploma -
Maranatha Christian Academy
Manila, Philippines03-2009
Skills
Inventory and Asset Management
Supply Chain Operations
Equipment Accountability (Property Book)
Materials Kitting and Issuing
Records Management & Documentation
Electronic Financial Liability Investigation of Property Loss (eFLIPL)
Global Combat Support System- Army (GCSS-Army)
Property Book Unit Supply Enhanced (PBUSE)
Microsoft Office Suite 365
Customer Service Representative 3 year
Timeline
Logistics Specialist I
Launch Technical Workforce Solutions
09.2025 - Current
92Y Unit Supply Specialist
US Army Reserve
07.2025 - Current
92Y Unit Supply Specialist
US Army
11.2021 - 04.2025
Customer Service Representative
Urgent Home Service, HVAC
03.2021 - 10.2021
Telemarketer
Kaleo Marketing
03.2020 - 02.2021
Customer Service Representative
Union Supply Group Inc.
08.2019 - 02.2020
Logistics Customer Service Representative
Penske Logistics
11.2017 - 02.2019
Import Customer Service Representative
Associate Management Resources, INC.
12.2016 - 09.2017
Customer Service Representative
VXI Global Solutions, INC
08.2016 - 12.2016
Warehouse Inventory Clerk
Golden West Food Group, INC
06.2015 - 07.2016
Call Center Sales Representative - Team Leader
MVM Web Marketing, INC
06.2011 - 04.2015
2-Year Practical Nursing -
Our Lady of Fatima University
High School Diploma -
Maranatha Christian Academy
Military Awards
Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Army Service Ribbon, Overseas Service Ribbon.