Evelyn Vickers

Greeting all patients, guests and staff that enter office with respect to provide top of the line customer service. Along with, providing patients a promtply check in system that ensures all of their secure information is input into the system. Insurance verification and eligibility knowledge. As well as ensuring authorizations and insurance are in place and accurate.

Preparation of physicians schedules by ensuring patients are scheduled appropriately with the correct physician at the correct location. Daily corrections or consolidations with the help of physician primary scribe to guarantee a timely flow of clinic. Duties such as stocking and cleaning waiting room to provide a pleasant environment daily.

• Expert in the process guides of the meat and produce department of Walmart
• Responsible for training new and current associates the process guides ensuring daily tasks are being done correctly
• Communication with upper management regarding warehouse orders, data correction on inventory, as well as filling in absence of the team lead
• Multitasking various projects and notes daily to ensure daily freight is worked using the process guides
• Prioritize customer service and validating work is complete daily.

• The job consists of completing online orders from customers using the online provided application which allowed orders to be picked with quality and efficiency
• Ensuring to abide by any substitutions the customer requests was included in the process
• Served the customer with constant knowledge and friendly service at every stage of completion of the order
• Personal achievements were being above 95% in quality and efficiency at the picking stages daily.

• Constant customer service on the sales floor ensuring customer is able to locate items, purchase correct item, or answering any questions one may have
• Whilst ensuring customer satisfaction, maintain a tidy area at all points of the day
• During peak hours, cashier duties were included in the role, returns, purchases, and layaway orders were fulfilled
• Personal achievements during this role was being lead sales associate over infant clothing and toys which was a step into gaining multitasking skills ensuring all areas are well kept at all times, completing go backs every hour, and keeping up with customer satisfaction.

• I was doing tasks such as stocking linen closets with needed items, cleaned rooms, interacted with staff, as well as assisted in charting paperwork
• I was responsible for the, known volunteer position, Sunshine Cart, which allowed me to serve every waiting room with patients refreshments
• I interacted and greeted patients throughout the day
• Volunteered at a rehabilitation/nursing home, Life Care in Aurora, CO
• Started out by serving beverages and meals to each room, continually asking if patients needed assistance
• I was along side the head
• CNA helping with tasks like transporting patients to the dining area, collecting vital signs, changing and bathing patients
• Used proper PPE to dress wounds/clean hazardous rooms.