Evelyn Rosales
Westminster
Summary
Dedicated and detail-oriented professional with hands-on healthcare experience in direct patient support, clinical documentation, and vital sign monitoring. Proven track record of accuracy and efficiency in fast-paced environments, managing high volumes of tasks while maintaining strict attention to detail. Strong understanding of medical terminology, infection control protocols, and patient advocacy. Bilingual (English/Spanish) with excellent communication and documentation skills. I am eager to apply my background to a healthcare revenue cycle role and expand my expertise in medical billing and charge entry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Assistant/Caregiver
Balfour-Kisco Senior Living
Westminster
08.2025 - 01.2026
- Partnered with nurses and interdisciplinary teams to execute individualized care plans for 20+ residents daily, meticulously documenting all care provided, resident intake information, and changes in condition with 100% compliance to facility procedures.
- Monitored and recorded vital signs for 20+ residents per shift, demonstrating keen attention to detail and identifying critical changes for residents that required immediate nursing intervention.
- Maintained strict compliance with infection control and safety protocols, ensuring a clean and organized environment through accurate disinfection and equipment preparation for resident rooms daily.
- Supported patient transport, oxygen equipment setup, and catheter care for residents weekly, reinforcing a working knowledge of clinical equipment and patient needs.
Server/Host/Coordinator/TOGO Lead/Trainer
Texas Roadhouse
Sheridan
12.2023 - 10.2025
- Managed multiple roles in a high-volume environment, consistently processing a high volume of to-go orders with accuracy in order entry, payment processing, and special dietary modifications.
- As TOGO Lead, tracked daily team performance scores and entered them into Google Sheets to monitor progress and identify areas for improvement.
- Inputted and verified receipts for the to-go department, ensuring all transactions were accurately documented and accounted for.
- Operated and navigated POS systems efficiently under pressure, ensuring accurate data entry and payment reconciliation during peak service hours.
- Trained and mentored new employees on workflow efficiency, clear communication, and maintaining organization to ensure a positive guest experience.
- Resolved guest concerns and conflicts promptly with a calm, professional, and solution-oriented approach.
Education
Diploma -
Hidden Lake High School
Skills
- Medical Terminology
- Clinical Documentation
- Data Entry
- Receipt Verification
- Accuracy
- Google Sheets
- Spreadsheet Tracking
- High-Volume Task Management
- HIPAA Compliance
- Infection Control Compliance
- Patient Advocacy
- Communication
- Team Collaboration
- Problem Solving
Certification
- BLS, in progress
- CPR
Languages
- English
- Spanish, Fluent
- English, Fluent
Timeline
Resident Assistant/Caregiver
Balfour-Kisco Senior Living
08.2025 - 01.2026
Server/Host/Coordinator/TOGO Lead/Trainer
Texas Roadhouse
12.2023 - 10.2025
Diploma -
Hidden Lake High School