Evelyn Diego
Denver
Summary
Accomplished Assistant Manager with a proven track record at Apartment Management Consultants, adept in staff supervision and customer relations. Enhanced operational efficiency and service quality through effective team leadership and problem-solving skills. Demonstrated expertise in money handling, reducing discrepancies by a significant margin.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Apartment Management Consultants
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Recruiter
Sterling Apartment Personnel
01.2022 - 06.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Leasing Agent
Lincoln Property Management Company
06.2019 - 01.2022
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Leasing Agent
Greystar Property Management
09.2016 - 06.2019
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
Master of Education - Elementary Education
Texas Woman's University
Denton, TX06-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Customer relations
Timeline
Assistant Manager
Apartment Management Consultants
06.2023 - Current
Recruiter
Sterling Apartment Personnel
01.2022 - 06.2023
Leasing Agent
Lincoln Property Management Company
06.2019 - 01.2022
Leasing Agent
Greystar Property Management
09.2016 - 06.2019
Master of Education - Elementary Education
Texas Woman's University
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