Eva Norris
Florence
Summary
Detail-oriented receptionist with strong organizational and time management skills. Experienced in telephone operations and data entry, ensuring efficient office support and excellent customer service.
Overview
2
2
years of professional experience
Work History
Receptionist
Starpoint
03.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Organized and maintained reception area, enhancing overall office presentation.
- Scheduled appointments and coordinated meetings for staff members effectively.
- Processed incoming and outgoing mail, ensuring timely distribution of communications.
- Assisted with administrative tasks such as filing and data entry to support team operations.
- Handled sensitive information with discretion, maintaining confidentiality at all times.
- Collaborated with colleagues to improve workflow efficiency within the front office environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
DMV Title Clerk
Fremont County DMV
05.2024 - 11.2024
- Processed vehicle title applications accurately and efficiently.
- Verified documentation to ensure compliance with state regulations.
- Assisted customers with title transfers, providing exceptional service.
- Utilized DMV software for tracking and managing title records.
- Conducted quality checks on completed title transactions for accuracy.
- Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
- Enhanced office productivity by managing a high volume of title applications and paperwork daily.
Education
High School Diploma -
Widefield High School
Colorado Springs, CO05-1981
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling
- Customer/Client relations
- Office administration
- Administrative support
- Mail handling
Timeline
Receptionist
Starpoint
03.2025 - Current
DMV Title Clerk
Fremont County DMV
05.2024 - 11.2024
High School Diploma -
Widefield High School