Ethan Osborne
Golden
Summary
8+ years of NetSuite experience, including roles as Solutions Architect, Pre-Sales Consultant, Project Manager, Advisor, Implementation Lead, and Support. Proactive professional highly experienced in managing large scale software projects. Clear communicator to interact with all levels of management and leadership staff. Utilized NS features and functionality to develop customizations that helped end-users automate business processes and optimize software platforms. As practice lead, oversaw NS implementations of more than twenty manufacturing companies. Expanded clientele to an international level through the identification of strategic customers and development of Crafted ERP.
Overview
11
11
years of professional experience
Work History
Senior Consultant
Deloitte
10.2022 - Current
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
- Maintained open lines of communication with stakeholders throughout each stage of the project lifecycle, ensuring alignment between all parties involved.
- Coordinated closely with technical support teams to ensure seamless implementation of software solutions for all customers involved in the sales cycle.
- Delivered compelling product demonstrations, highlighting unique features and benefits that drove customer interest and investment.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
Senior NetSuite Inventory Manager
Luna Gourmet Coffee And Tea
10.2020 - 10.2022
- Developed, implemented, and trained staff on all NS related process and function.
- Established end-to-end traceability to acquire SQF certification.
- Deployed and supported mobile delivery system for DSD department.
- Created production forecasts and plans based on sales forecasts, historical usage and product trends to drive ordering and production.
- Migrated all shipping functionality to NetSuite
Practice Lead
Brewery Edition, Doozy Solutions
03.2017 - 11.2020
- Offered industry expertise through architecting Crafted ERP, the leading craft beverage SuiteApp.
- Managed end-to-end NS implementation for clients in manufacturing industry, providing setup, training, and support.
- Developed complex solutions to all business problems along with customer engagements by detailed analysis, negotiation and coordination with main decision makers.
- Performed NS / Crafted ERP demos for all brewery prospects, marketing events, and sales conferences.
- Identified strategic sales initiatives to grow international client base.
Head Brewer
Great Divide Brewing Company
08.2013 - 09.2016
- Lead procurement team through negotiations and projections of all raw materials emphasizing lean manufacturing practices.
- Supported layout design, equipment procurement and setup for $28 million brewery expansion.
- Spearheaded special operations team in barrel aging, R&D, and collaborations.
- Supervised and trained team of brewers in wort production, filtration, cellar work, proper cleaning procedures and safety education.
Education
Bachelor of Arts - History
Roanoke College
Salem, VA05.2011
Skills
- Production Planning / Forecasting
- Product Development
- Project Manager
- Training and Development
- Software Architecture Design
- Software Configuration
- Workflow Analysis
- Pre-sales Support
- Lifecycle Management
- Excellent Communication
- Organization and Time Management
Timeline
Senior Consultant
Deloitte
10.2022 - Current
Senior NetSuite Inventory Manager
Luna Gourmet Coffee And Tea
10.2020 - 10.2022
Practice Lead
Brewery Edition, Doozy Solutions
03.2017 - 11.2020
Head Brewer
Great Divide Brewing Company
08.2013 - 09.2016
Bachelor of Arts - History
Roanoke College
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