Ethan Crosby
Colorado Springs
Summary
Dedicated professional with strong customer service skills, enhancing satisfaction through effective communication and problem resolution. Experienced in inventory management and team collaboration for efficient store operations.
Overview
2
2
years of professional experience
Work History
Hockey Shop Assistant Manager
Skate City Sports
Colorado Springs
04.2023 - 08.2025
- Organized merchandise displays to enhance shopping experience.
- Maintained inventory levels through regular stock checks and reordering.
- Processed customer transactions accurately at the point of sale.
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Collaborated with team members to ensure efficient store operations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in store events to promote new products and engage customers.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Greeted customers and provided assistance with product selection.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Operated the cash register to process customer purchases accurately and efficiently.
- Completed daily checklists for smooth shop operations.
- Resolved customer complaints in a professional manner.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Maintained accurate inventory levels through regular stock checks.
- Collaborated with other staff members to ensure seamless operations within the store.
Wood Cutter
Hal Jordan
Colorado Springs
02.2025 - 07.2025
- Inspected logs for quality and suitability before processing.
- Cleared brush and debris to prepare sites for logging activities.
- Followed safety protocols and procedures during all cutting operations.
- Maintained equipment by performing routine checks and minor repairs.
- Stacked cut lumber neatly in designated areas for drying, sorting, and storage purposes.
- Cut logs into sections of specified lengths using power saws or handsaws.
- Cleaned work area after each shift to ensure it was kept tidy at all times.
- Cut wood using handheld manual and power tools, table saws, and upright saws, making many correct cuts daily.
- Assisted in loading cut lumber onto trucks for delivery.
Education
High School Diploma -
Pine Creek High School
Colorado Springs, CO05-2025
Skills
- Customer service
- Inventory management
- Equipment maintenance
- Team collaboration
- Problem resolution
- Cash handling
- Effective communication
- Inventory control
- Safety procedures
- Carpentry
- Product labeling
- Equipment operation
- Shipment inspection
- Order fulfillment
- Returns and exchanges
- Technical knowledge
- Product knowledge
- Power tools
Timeline
Wood Cutter
Hal Jordan
02.2025 - 07.2025
Hockey Shop Assistant Manager
Skate City Sports
04.2023 - 08.2025
High School Diploma -
Pine Creek High School