This profile describes a highly experienced retail Sales Associate with strong customer service and leadership abilities.
Extensive retail experience focused on customer service
Strong skills in organization and time management
Delivers positive guest experiences through product knowledge and friendly interactions
Proficient in building customer relationships and partnerships
Demonstrates strategic thinking in sales, including network and territory development
Skilled at identifying customer needs and providing solutions
Recognized for problem-solving and driving customer loyalty
Exceeded sales goals through communication and needs assessment
Improved store layout to boost product visibility, customer flow, and satisfaction
Overview
3
3
years of professional experience
Work History
Seafood Specialist
Whole Foods
Highlands Ranch
07.2023 - 09.2024
Performed opening, mid and closing duties as assigned.
Prepared, packaged, weighed, and priced products for sale.
Followed procedures for preparing, storing, rotating, and stocking product.
Monitored product quality and freshness.
Ensured cases and shelves are clean and well-stocked.
Answered phones and pages promptly and courteously.
Completed spoilage, sampling, temperature and sweep logs as required.
Assisted with periodic inventory checks.
Pick Up Specialist & Floral Clerk
King Soopers
Highlands Ranch
12.2023 - 08.2024
Responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Scan and bag orders on the go while following all bagging standards.
Communicate with customers via a portable phone and respond to calls in a professional and timely manner.
Retrieve each customer's order from all staging locations and ensure order accuracy.
Package orders effectively, safely and efficiently.
Keep carts, tools, and supplies in their designated areas and well organized.
Maintain proper signage, product rotation, freshness, quantity, and proper space allocation for merchandise.
Maintain plants, process and prepare flower arrangements and fill balloons.
Keep floors, clean, safe, and free from clutter.
Sales Associate/Cashier
Big 5 Sporting Goods
Highlands Ranch
05.2022 - 08.2022
Managing the front counter cash register.
Cash-handling and bagging of purchased merchandise.
Greeting customers and answering telephones.
Stocking shelves and retrieving merchandise from storage areas.
Opened and closed store.
Performing sales and service throughout the store and providing a positive shopping experience for customers.
Courtesy Clerk
King Soopers
Highlands Ranch
06.2021 - 08.2021
Assist customers at checkout and bag groceries.
Retrieve carts from parking area.
Assist in building attractive displays and stock shelves.
Select and gather products to fulfill customer’s online orders.
Assist customers in location and selecting items.
Education
B.S. - Aviation & Aerospace Science: Professional Flight Officer
Metro State University
Denver, Colorado
05.2027
Diploma -
Rock Canyon High School
Highlands Ranch, CO
05.2021
Skills
Student pilot license
Cash register operation
Work ethic
Flight hour completion
Customer service focus
Dependability and learning
Aviation coursework credits
Ground school exam score
Team collaboration
Retail merchandising
Reliable and responsible
Visual merchandising
Replenishing stock
Shelf life studies
Cross-contamination prevention
Placing orders
Portion control
Upselling
Weighing items
Maintaining freshness
Shellfish shucking
Sanitizing surfaces
Seafood handling
Product wrapping
Health code standards
Preparing orders
Merchandising techniques
Workplace safety
Temperature monitoring
Deboning fish
Knife handling
Weighing product
Fish processing
Fish filleting
Food safety
Stock rotation
Fixing displays
Weighing products
Upselling strategies
Updating prices
Cleaning procedures
Case sanitizing
Sustainable sourcing
Labeling accuracy
Packaging seafood
Waste reduction
Allergen awareness
Fish identification
Food safety regulations
Sustainability knowledge
Quality assessment
Product presentation
Attention to detail
Time management
Flight operations
Safety compliance
Customer service
Seafood storage
Inventory management
Communication skills
Health code compliance
Seafood sourcing
HACCP certification
Market trends analysis
Sanitation practices
Cutting techniques
Seafood preparation
Rotating products
Nutritional information
Excellent communication
Display restocking
Clubs And Activities
MSU E-Sports Club
MSU National Society of Collegiate Scholars
Taekwondo State & Nationals
Skills And Technology
Student Pilot License
Cash Register
Strong Work Ethic
Completed 50 Flight Hours
Customer Service Focused
Dependable / Fast Learner
Ground School Final Exam 90%
Team Player
Languages
French
Elementary
German
Limited
Timeline
Pick Up Specialist & Floral Clerk
King Soopers
12.2023 - 08.2024
Seafood Specialist
Whole Foods
07.2023 - 09.2024
Sales Associate/Cashier
Big 5 Sporting Goods
05.2022 - 08.2022
Courtesy Clerk
King Soopers
06.2021 - 08.2021
B.S. - Aviation & Aerospace Science: Professional Flight Officer