Esthela Chilel-Ramirez
Severance
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Always providing great hospitality for customers, to make them want to come back to visit again.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Chick Fill A
Loveland
02.2024 - Current
- Trained new staff on food preparation and safety procedures.
- Coordinated daily kitchen operations to maintain efficiency.
- Ensured compliance with health and safety regulations in food handling.
- Implemented cleanliness standards for kitchen equipment and workspaces.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Developed and implemented kitchen policies, procedures and quality standards.
Server
The taco stop
Fort Collins
05.2023 - 08.2024
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Maintained cleanliness and organization of dining area and tables.
Server
Cacciatori Hellers Kitchen
Windsor
08.2023 - 02.2024
- Assisted guests with menu selections and special dietary needs.
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Resolved customer inquiries and concerns promptly and professionally.
- Trained new servers on restaurant procedures and guest service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
Education
High School Diploma -
Fort Collins High School
Fort Collins, CO05-2021
Skills
- Food safety
- Staff training
- Team leadership
- Cleaning and sanitation
- Kitchen management
- Quality control
- Time management
- Safe food handling
- Waste reduction
Affiliations
- Going to the gym
- Learning how to cook
- Exploring Nature
Languages
English
Full Professional
Spanish
Native/ Bilingual
Accomplishments
- Best Kitchen Leader of the year
- Best Supervisor in hospitality for Assisted Living Community
Certification
- CNA license
- BSL Certified
References
References available upon request.
Timeline
Kitchen Manager
Chick Fill A
02.2024 - Current
Server
Cacciatori Hellers Kitchen
08.2023 - 02.2024
Server
The taco stop
05.2023 - 08.2024
High School Diploma -
Fort Collins High School
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