Estefany Tatiana Alas Castellanos
San Salvador,ATL
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action].
Overview
7
7
years of professional experience
Work History
Assistant Manager
Tempo Records Corporation
2022.07 - 2024.04
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Marketing Assistant
Centercom Global BPO
2017.10 - 2019.08
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Monitored competitor activity, staying ahead of industry trends and identifying opportunities for growth.
Education
High School Diploma -
Instituto Nacional De San Bartolo
San Salvador11.2012
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Multitasking Abilities
- Active Listening
- Goal Setting
- Teamwork and Collaboration
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Assistant Manager
Tempo Records Corporation
2022.07 - 2024.04
Marketing Assistant
Centercom Global BPO
2017.10 - 2019.08
High School Diploma -
Instituto Nacional De San Bartolo
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