ESTEFANIA OSORIO
Customer Service Representative
Donmatias
Summary
Bilingual, with more than 10 years of experience in the Customer Service field. I consider myself a reliable and hard working person and always willing to learn new skills in order to enhance my abilities.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Sales Agent
Macy's
9 2014 - 11.2016
- Specialist of a specific brand
- In charge of selling the brand clothing, helping customers with any inquiries, cash register handling, and maintaining a sells goal every month.
Insurance Agent
Maya Insurance
09.2008 - 06.2012
- I was responsible for offering an estimate for a desired car insurance policy
- Also closing the contract, receiving payments, making online payments, helping customers with any questions or concerns, and helping them solve specific situations regarding payments, and claims.
Education
High School Diploma - Technical School- Alternatively studied 4 years of Dental assisting
Northeast Metro. Tech. High School
Wakefield, MA06.2007
Skills
Customer service
Merchandising
Policy writing
Sales transactions
Acquire new business
Promote products
Sell policies
Sales closing
Problem resolution
Data entry
Timeline
Insurance Agent
Maya Insurance
09.2008 - 06.2012
Sales Agent
Macy's
9 2014 - 11.2016
High School Diploma - Technical School- Alternatively studied 4 years of Dental assisting
Northeast Metro. Tech. High School
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