Esmeralda Martinez

ADMINISTRATIVE CLERK | UNITED STATES MARINE CORPS

• Managed personnel records and administrative processing for high-volume recruit operations, ensuring accuracy, confidentiality, and compliance with Department of Defense regulations.

• Conducted benefits briefings and processed enrollment documentation for the GI Bill, Post-9/11 GI Bill, Servicemembers' Group Life Insurance (SGLI), and Thrift Savings Plan (TSP).

• Digitized and maintained over 3,000 personnel records, improving document accessibility, accountability, and records management efficiency.

• Processed personnel actions, promotions, and service record documentation while maintaining accurate military records through administrative systems.

• Collaborated with leadership and support staff to resolve administrative issues, streamline workflows, and support operational readiness in a fast-paced training environment.

SECURITY OFFICE | (MARINE CORPS) PARRIS ISLAND, SC

• Supported personnel security operations for military, civilian, and contractor personnel, ensuring compliance with Department of Defense and Department of the Navy security regulations.

• Conducted background investigations, NCIS screenings, fingerprinting, and identity verification to support security clearance eligibility and credentialing requirements.

• Managed security clearance documentation, access control records, and sensitive personnel security databases while maintaining strict confidentiality and data integrity.

• Conducted security briefings and out-processing procedures for separating personnel, ensuring proper termination of access and compliance with federal security protocols.

POLICE OFFICER | PATROL DIVISION

• Responded to emergency and non-emergency calls for service, providing immediate assistance across a wide range of incidents including criminal activity, traffic collisions, and public safety concerns.

• Conducted detailed investigations by collecting evidence, interviewing involved parties, and preparing comprehensive reports to support case resolution and legal proceedings.

• Exercised strong judgment and de-escalation skills in high-pressure situations, ensuring safety, reducing conflict, and maintaining control during rapidly evolving incidents.

• Built and maintained strong community relationships through proactive engagement, effective communication, and problem-solving initiatives that supported public trust and safety.

• Managed administrative and court-related responsibilities, including arrest processing, legal documentation, evidence handling, and testimony in judicial proceedings while maintaining accuracy and professionalism.