Erykah Cramer
Montrose
Summary
Dynamic and dedicated professional with a strong background in customer service at Cafe Rio. Proven ability to enhance customer experiences through effective issue resolution and empathetic communication. Skilled in POS systems and inventory management, consistently maintaining organization and cleanliness while fostering a positive environment. Committed to upholding high work ethic and integrity.
Overview
3
3
years of professional experience
Work History
Cashier
Cafe Rio
09.2024 - 05.2025
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and digital payments accurately.
Camp Counselor
Camp Canadensis
06.2024 - 08.2024
- Supervised daily activities and ensured safety of campers in a structured environment.
- Facilitated engaging group activities that promoted teamwork and social skills among campers.
- Assisted in planning and implementing educational programs tailored to camper interests.
- Monitored camper behavior and addressed conflicts to maintain a positive camp atmosphere.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Retail Sales Associate
Hypoxia
08.2022 - 08.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Executed inventory management tasks, including restocking shelves and conducting stock checks.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Arts - Psychology
Colorado Mesa University
Grand Junction, CO05-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Issue resolution
- Records maintenance
- Multitasking and organization
- Data entry
- Complaint resolution
Timeline
Cashier
Cafe Rio
09.2024 - 05.2025
Camp Counselor
Camp Canadensis
06.2024 - 08.2024
Retail Sales Associate
Hypoxia
08.2022 - 08.2023
Bachelor of Arts - Psychology
Colorado Mesa University
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