Erin Young
Highlands Ranch
Summary
Dynamic professional with a strong background in customer service and animal care, previously serving as a Lending Manager at Credit Union of the Rockies. Proven ability to build trust and rapport with clients and pets alike, utilizing excellent communication and behavior monitoring skills to ensure safety and satisfaction. Committed to delivering exceptional service and fostering lasting relationships.
Overview
21
21
years of professional experience
Work History
Dog Walker
Self Employed/contracter
05.2019 - Current
- Followed optimal schedules for animals as set by owners or supervisors.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Greeted pet owners warmly to build trust and create lasting relationships.
Lending Manager
Credit Union of the Rockies
01.2005 - 01.2009
- Oversaw entire loan process to provide each client received exceptional service.
- Trained newly hired employees to provide information regarding processes, procedures and deadlines.
- Analyzed financial statements and tax returns to complete underwriting process.
- Approved and underwrote consumer loans for lines of credit and home equity.
- Complied with established internal controls and policies.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Made recommendations after completing prospects' loan analysis.
Education
High School Diploma -
Lincoln East
Lincoln, NEPolitical Science And International Relations
University of Nebraska
Lincoln, NESkills
- Animal feeding
- Valid Driver's license
- Behavior monitoring
- Strength
- Honest and trustworthy
- Animal safety
- Customer service
- Empathy
- Hospitality and accommodation
- Environmental awareness
- Dog behavior
- Flexible schedule
- Physical fitness
- Punctual and reliable
- Excellent communication
Timeline
Dog Walker
Self Employed/contracter
05.2019 - Current
Lending Manager
Credit Union of the Rockies
01.2005 - 01.2009
High School Diploma -
Lincoln East
Political Science And International Relations
University of Nebraska