Erin Wallace
Parker
Summary
Detail-oriented professional with expertise in title processing and file management. Proven track record of enhancing operational efficiency and ensuring compliance with state regulations.
Overview
13
13
years of professional experience
Work History
Title Clerk
AutoNation
Centennial, CO
01.2025 - Current
- Processed vehicle titles and registrations accurately, ensuring compliance with state regulations.
- Coordinated title transfers and documentation for incoming and outgoing vehicles, minimizing processing delays.
- Maintained organized filing system for title documents, enhancing retrieval efficiency and accuracy.
- Trained new staff on title processing procedures, fostering knowledge sharing and operational consistency.
Automotive Biller
AutoNation
Centennial, CO
06.2022 - 10.2024
- Processed and verified billing information for automotive transactions, ensuring accuracy and compliance with company standards.
- Collaborated with service department to resolve billing discrepancies, enhancing customer satisfaction and operational efficiency.
- Managed electronic billing systems, streamlining invoicing procedures and reducing processing time significantly.
- Trained junior staff on billing protocols and software, fostering a knowledgeable team environment and improving performance.
Receptionist
AutoNation Toyota Arapahoe
Centennial, CO
04.2022 - 06.2022
- Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
- Coordinated communication between service departments and clients to enhance service delivery.
- Maintained accurate records of customer interactions and transactions using dealership management software.
- Trained new staff on reception procedures and customer service protocols, fostering a collaborative environment.
Porter
Mercedes-Bendz
Denver, CO
09.2021 - 04.2022
- Coordinated vehicle movement and parking to optimize space utilization.
- Assisted in maintaining cleanliness and organization of showroom and service areas.
- Supported customer service by promptly delivering vehicles to clients post-service.
- Monitored inventory levels of supplies and equipment, facilitating timely reordering.
Service Cashier
AutoNation Subaru Arapahoe
Centennial, CO
09.2017 - 08.2021
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash drawer, ensuring appropriate funds and security measures.
- Assisted customers with inquiries regarding vehicle services and products.
- Coordinated service schedules to optimize workflow efficiency.
Sales Associate
The UPS Store Inc.
Aurora, CO
08.2014 - 09.2017
- Managed customer transactions efficiently, ensuring accurate processing of shipping and printing services.
- Assisted customers in selecting appropriate packaging solutions to meet specific shipping needs.
- Collaborated with team members to maintain store organization and presentation standards.
- Trained new associates on operational procedures and customer service best practices.
Dance Teacher
Camp Casey
South Korea
01.2013 - 01.2014
- Developed engaging lesson plans to enhance student understanding of dance techniques.
- Fostered a positive learning environment, encouraging creativity and self-expression among students.
- Coordinated group activities to promote teamwork and collaboration during classes.
- Assisted in organizing performance events, ensuring smooth execution and participant engagement.
Education
High School Diploma -
Homeschooled
Aurora, CO05-2002
Skills
- Title processing
- File management
- Accuracy and precision
- Notary public
Timeline
Title Clerk
AutoNation
01.2025 - Current
Automotive Biller
AutoNation
06.2022 - 10.2024
Receptionist
AutoNation Toyota Arapahoe
04.2022 - 06.2022
Porter
Mercedes-Bendz
09.2021 - 04.2022
Service Cashier
AutoNation Subaru Arapahoe
09.2017 - 08.2021
Sales Associate
The UPS Store Inc.
08.2014 - 09.2017
Dance Teacher
Camp Casey
01.2013 - 01.2014
High School Diploma -
Homeschooled