Erin Simonavice
Denver
Summary
Accomplished operations and sales support professional with expertise in deal desk operations, contract management, and pricing analysis. Manages complex agreements and supports sales teams throughout the deal lifecycle while streamlining processes to enhance customer experiences. Collaborates effectively across departments, ensures compliance, develops training programs, and leverages data to drive strategic business decisions.
Overview
4
4
years of professional experience
Work History
Deal Desk Analyst
TechInsights
03.2023 - Current
- Manage end-to-end customer contract lifecycle, ensuring compliance with company policies, approval requirements, and accurate execution of agreements.
- Review and validate pricing, quotes, and product configurations while advising sales teams on deal structure and contractual requirements.
- Lead deal review and approval workflows, partnering with Sales Leadership and cross-functional stakeholders to support timely and accurate deal closure.
- Serve as primary support for the Pricing Desk, handling pricing requests, managing escalations, and contributing to pricing strategy across subscription, content licensing, and fee-for-service offerings.
- Lead coordination of implementation programs for high-value customers, aligning Sales, Customer Experience Managers, and internal teams to ensure seamless pre-to-post sale transitions, strong product adoption, and ongoing lifecycle engagement through usage insights and content guidance.
- Produce reporting, metrics, and operational insights while developing training materials, documentation, and supporting cross-functional enablement initiatives across Sales, Product, Marketing, and Customer Success.
Loan Processor II: Quality Assurance & Contracting
Autopay
Lakewood
01.2022 - Current
- Processed 15–20 loans daily using Loan Origination System software, maintaining 97% monthly accuracy in documentation and data entry.
- Interpreted lender-specific stipulations and documentation requirements, providing subject matter expertise and training support for team members.
- Developed and standardized SOP guides for loan processing workflows across multiple lenders, enhancing consistency and efficiency for production teams.
- Collaborated with senior management on cross-functional initiatives to enhance underwriting, title, and operational processes.
Education
Bachelor of Science - Business Administration
Colorado State University
Fort Collins, CO05-2021
Skills
- Deal Desk Operations
- Contract Management
- Pricing analysis
- Sales Operations
- Customer Implementation
- Reporting & Metrics
- Salesforce CRM
- Process Improvement
- Quality Assurance
- Documentation compliance
- Microsoft Office Suite
- Cross-Functional Collaboration
- Training & Enablement
- Customer Success Support
Timeline
Deal Desk Analyst
TechInsights
03.2023 - Current
Loan Processor II: Quality Assurance & Contracting
Autopay
01.2022 - Current
Bachelor of Science - Business Administration
Colorado State University