Dynamic Assistant Team Leader with expertise in strategic planning and execution of promotional initiatives, consistently achieving top 10 sales rankings in the Central West region. Committed to exceptional customer service, fostering a loyal return customer base. Proficient in talent development, including training team members in buyer engagement and display creation techniques.
Overview
2026
2026
years of professional experience
Work History
Assistant Team Leader of Whole Body
Whole Foods
09.2022 - Current
Working with the Team Leader to achieve sales, purchasing, operational and labor targets, analyzing sales reports and labor, and assisting with ordering and inventory management.
Assisted in selecting, training, developing, mentoring, motivating, and counseling Team Members to build a high-performance team with consistent high moral.
Always maintaining awareness of customer needs, responding to customer inquiries and complaints to ensure a positive customer experience, and mirroring excellent customer service for team.
Planning, developing, maintaining and training Team Member to create impactful seasonal and promotional displays and ensuring the highest standards of retail execution.
Buyer/Specialist, Whole Body
Whole Foods
07.2020 - 09.2022
Managed inventory for Whole Body products by ordering, replenishing, and maintaining optimal stock levels based on sales data and trends.
Created visually appealing displays to ensure proper product placement and adherence to visual standards.
Delivered exceptional customer service by addressing inquiries and providing knowledgeable product recommendations.
Specialist, Prepared Foods
Whole Foods
09.2018 - 07.2020
Power Industrial Truck Operator Certified
CDATL Program
Team Member, Prepared Foods
Whole Foods
10.2017 - 09.2018
PFDS Team trainer
Cross-trained on multiple venues: Chef Case, Sandwich, Charcuterie, Pizza, Salad Bar and Fresh Pack
Bartender and Barback
The Top Hat Lounge, Missoula, Montana
01.2008 - 01.2012
Maintained composure while serving patrons during busy, loud nights.
Verified identification to ensure responsible alcohol service.
Demonstrated expertise in local craft beers, wine selections, and cocktails.
Ordered biodynamic and organic wines to enhance beverage offerings.
Trained new barbacks and bartenders on service standards and techniques.
Coordinated First Friday Art shows from 2011 to 2012, including booking and installation.
Visitor Services Coordinator
Missoula Art Museum, Missoula, Montana
01.2010 - 01.2012
Maintained museum's social media presence, online calendars, and bookstore inventory.
Coordinated volunteers for event setup and execution of special activities.
Processed memberships while ensuring accurate mailing and database management.
Collected and recorded visitor demographic data for analysis.
Greeted, oriented, and educated visitors to enhance their experience.
Department Supervisor, Sales Associate and Delivery Driver
Home Depot, Fort Collins, CO
01.2012 - 01.2015
Trained associates across departments to boost customer service quality.
Participated in hiring, offering disciplinary input and conducting performance evaluations.
Monitored inventory weekly to maintain ordering and merchandising standards.
Collaborated with vendors to resolve issues and enhance operations.
Executed product maintenance, shelf organization, and display setups efficiently.
Showcased strong knowledge in planting, soil amenities, and pest control for Front Range.
Delivered fast service while demonstrating extensive product expertise.
Managed inventory, rental tools, Pro-truck deliveries, and customer documentation.
Independent Sales Representative
Back to the Roots, Rocky Mountain Region
2016 - 2017
Maintained and expanded accounts at small independent grocery stores, nurseries, bookstores, and gift shops in Rocky Mountain region.
Enhanced product and company visibility across diverse retail environments.
Tracked travel, communications, and sales data using Repsly for effective monitoring.
Independent Brand Ambassador
Back to the Roots - Rocky Mountain Region, Overkill Hot Sauces, Nelly's Organics
01.2016 - 01.2017
Represent brand at in-store demos, primarily at Whole Foods and Sprouts locations
Track Performance of demos, collect emails, collect customer feedback (via Google docs tools), and work with retail team to implement improvements.
Create and maintain relationships with grocery team leaders, as well as potential partner brands, and look for opportunities to expand product’s visibility
Attend events on behalf of brands
Educate and inform people on changes in the food system, where their food comes from, and questions to ask about their food and nutrition
Provide customers with accurate and in-depth knowledge of product and ingredients
Ranch Hand
Red Granite Ranch, Livermore, CO
01.2015 - 01.2016
Administered daily feeding, watering, and oral medication to alpacas while ensuring cleanliness of pens.
Monitored weight, health, and birthing of crias, maintaining precise records for each individual.
Conducted behavioral assessments of female alpacas and executed breeding procedures with accurate record-keeping.
Restrained alpacas for medication administration, ultrasound examinations, and prenatal inspections.
Ranch Operations Assistant
American Highlands Ranch, Livermore, CO
01.2014 - 01.2016
Monitored nutrition and daily care of Scottish Highland Herd and Heritage breed poultry.
Administered hormone replacement and artificial insemination for Scottish Highland Cattle.
Assisted in annual calving operations to ensure herd health.
Trained and handled calves, cows, and bulls for exhibitions.
Managed fencing for over 30 acres and maintained existing pasture boundaries.
Implemented sustainable rainwater collection and farming practices to enhance productivity.
Restraint of cattle for medication administration, ultrasounds, tagging, and nursing tasks.
Conducted pasture maintenance and restoration to promote growth.
Assistant Manager, Barista and Server
Caffè Dolce, Missoula, Montana
01.2008 - 01.2010
Managed opening and closing operations at both locations.
Oversaw 10 to 15 employees, ensuring efficient performance.
Resolved customer and employee conflicts to maintain a positive environment.
Placed orders with vendors and main kitchen to ensure timely inventory.
Conducted daily till reconciliations and managed bank deposits.
Prepared menu ingredients daily for optimal freshness.
Grilled and crafted sandwiches and salads, maintained Italian coffee service standards.
Wrapped, displayed, and registered Dolce Tableware gifts.
Education
ICRT Animal Reiki I & II Certification - Animal Reiki I & II
Kelley Eden, ICRT Animal Reiki
Windsor, CO
02.2025
REIKI I & II Certification - Usui/Holy Fire® Reiki I & II
Kelley Eden, Usui/Holy Fire® III Reiki
Windsor, CO
01.2025
Foundations in Herbalism, 450hours -
Equinox Center of Herbal Studies
Fort Collins, CO
01.2022
Bachelor of Arts - Art History and English
Willamette University
Salem, OR
05.2007
Skills
Customer service and relations
Interpersonal communication
Team collaboration
Product knowledge
Awards
National Western Stock Show 2nd Best Pair of Heifers 2016, National Western Stock Show Reserve Champion 2016, Home Depot District VOC Award, Spring 2015, Home Depot All-Star Award, Spring 2014, Platinum Homer Award, Spring 2015
Community Service
Rescued Friends Animal Sanctuary, Volunteer, Fort Collins, CO 2025
The Farm at The Lee Martinez Park, Volunteer, Fort Collins, CO, 2012
Fort Collins Bike Co-Op, Volunteer, Fort Collins, CO, 2012, 2013
Wolverine Farm Bookstore, Volunteer, Fort Collins, CO, 2012
World Wide Opportunities on Organic Farms at Lunasea Gardens, Volunteer, Nehalem, OR, 2012
Timeline
Assistant Team Leader of Whole Body
Whole Foods
09.2022 - Current
Buyer/Specialist, Whole Body
Whole Foods
07.2020 - 09.2022
Specialist, Prepared Foods
Whole Foods
09.2018 - 07.2020
Team Member, Prepared Foods
Whole Foods
10.2017 - 09.2018
Independent Brand Ambassador
Back to the Roots - Rocky Mountain Region, Overkill Hot Sauces, Nelly's Organics
01.2016 - 01.2017
Ranch Hand
Red Granite Ranch, Livermore, CO
01.2015 - 01.2016
Ranch Operations Assistant
American Highlands Ranch, Livermore, CO
01.2014 - 01.2016
Department Supervisor, Sales Associate and Delivery Driver
Home Depot, Fort Collins, CO
01.2012 - 01.2015
Visitor Services Coordinator
Missoula Art Museum, Missoula, Montana
01.2010 - 01.2012
Bartender and Barback
The Top Hat Lounge, Missoula, Montana
01.2008 - 01.2012
Assistant Manager, Barista and Server
Caffè Dolce, Missoula, Montana
01.2008 - 01.2010
Bachelor of Arts - Art History and English
Willamette University
Independent Sales Representative
Back to the Roots, Rocky Mountain Region
2016 - 2017
ICRT Animal Reiki I & II Certification - Animal Reiki I & II
Kelley Eden, ICRT Animal Reiki
REIKI I & II Certification - Usui/Holy Fire® Reiki I & II