Erin Machado
Arvada
Summary
Proven leader with a track record of enhancing operational efficiency at Natural Grocers by Vitamin Cottage. Skilled in inventory management and team leadership, I excel in fostering customer relations and mentoring staff to achieve their goals. Demonstrated success in improving customer satisfaction and staff performance through effective problem-solving and outstanding communication. Collaborative leader with dedication to partnering with crew members to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Store Manager
Natural Grocers by Vitamin Cottage
06.2022 - Current
- Manage daily operations ensuring smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Responsible for hiring, onboarding and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintain proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
School Age Director
Boulder Valley School District Re-2
06.2021 - 06.2022
- Improved student engagement by implementing innovative and age-appropriate activities tailored to their interests.
- Championed the adoption of technology within classrooms, integrating digital tools effectively to enhance instructional delivery methods and promote student engagement in learning activities.
- Established clear expectations for student conduct within the school premises, fostering a respectful environment
- Organized successful fundraising events, securing necessary funds for purchasing essential materials and equipment needed for various school projects.
- Enhanced learning environment by fostering a positive and inclusive atmosphere for students of diverse backgrounds.
- Spearheaded the development and implementation of an after-school program, resulting in increased enrolment and overall satisfaction rates among parents.
- Managed budget allocation efficiently, ensuring all allocated resources were utilized effectively towards enhancing the overall quality of care provided.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Managed program paperwork and child records to comply with state requirements.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Attended approved training and continuing education courses to maintain certifications.
Education Manager
Boulder County Head Start
01.2015 - 08.2020
- Enhanced curriculum quality by implementing innovative teaching strategies and educational technologies.
- Managed budgets and resources effectively, ensuring optimal allocation of funds towards educational programs and activities.
- Collaborated with parents and community members to foster positive relationships and support student growth.
- Ensured compliance with state regulations by maintaining accurate records of student attendance, grades, and assessments results.
- Designed differentiated instruction based on individual needs, fostering inclusive classrooms where all students could thrive academically.
- Mentored new educators, providing guidance on best practices in classroom management and instructional techniques.
- Managed partnerships with external organizations to provide additional resources and opportunities for students.
- Facilitated staff meetings focused on analyzing student data and identifying strategies for continuous improvement in teaching practices.
- Evaluated teacher performance through classroom observations and provided constructive feedback to promote continuous improvement.
- Managed educational program budget and prepared monthly reports.
- Developed departmental systems and procedures to better align workflow processes.
Early Childhood Educator
Colonnade Children's Center
09.2007 - 12.2015
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Assessed student progress and provided feedback on educational development.
- Utilized creative teaching strategies to engage students in classroom.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
- Implemented evidence-based behavior management systems to maintain a positive atmosphere conducive to learning for all students.
Education
Bachelor of Science - Social Sciences
Regis University
Denver, CO01.2008
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Team Leadership
- Outstanding communication skills
- Team leadership and coaching
- Inventory Management
- Store Merchandising
Certification
Certified Yoga instructor
Tips Certified
Forklift Certified
Timeline
Store Manager
Natural Grocers by Vitamin Cottage
06.2022 - Current
School Age Director
Boulder Valley School District Re-2
06.2021 - 06.2022
Education Manager
Boulder County Head Start
01.2015 - 08.2020
Early Childhood Educator
Colonnade Children's Center
09.2007 - 12.2015
Bachelor of Science - Social Sciences
Regis University
Certified Yoga instructor
Tips Certified
Forklift Certified
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