Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Abigail

Brighton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pet Sitter

Rover.com
02.2023 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.

Shift Leader

Walgreens
08.2019 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.

Pharmacy Technician

Walgreens
02.2017 - 08.2019
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Restocked shelves with new supplies of medications as needed.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.

Education

Some College (No Degree) - Radiologic Technology

Red Rocks Community College
Denver, CO

Some College (No Degree) - Marketing

Collin County Community College
Plano, TX

Some College (No Degree) - Sociology

University of Colorado Denver
Aurora, CO

Skills

  • Efficient Task Organization
  • Skilled in Fast-Paced Environments
  • Proficient in Independent Tasks
  • Team Collaboration Skills
  • Effective Time Management
  • Detail-Oriented
  • Customer Assistance Skills
  • Problem-solving skills
  • Honest and trustworthy
  • Positive attitude
  • Punctual and reliable
  • Client communication

Certification

  • CPhT - Certified Pharmacy Technician (2017-2021)

Timeline

Pet Sitter

Rover.com
02.2023 - Current

Shift Leader

Walgreens
08.2019 - 08.2021

Pharmacy Technician

Walgreens
02.2017 - 08.2019

Some College (No Degree) - Marketing

Collin County Community College

Some College (No Degree) - Sociology

University of Colorado Denver

Some College (No Degree) - Radiologic Technology

Red Rocks Community College

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Erin Abigail