Erika West
Longmont
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
31
31
years of professional experience
Work History
Assistant Store Manager/General Manager in Training
Staples
09.2024 - Current
- Opening and closing the retail store, setting planograms and promotional endcaps, Print Shop production, sales floor supervisor, bank deposit and cash register reconciliation, inventory preparations and execution, receiving product, stocking and price adjustments, data analytics for store, frequent use of TEAMS for corporate meetings and communications, troubleshooting computers and setup of new computers at our tech bench, passport photo production.
Guest Teacher
St. Vrain Valley School District
08.2017 - Current
- Teaching at all levels PreK - 12. Including long term teaching positions in Physics, Geometry, History, Social Studies, English Language Learners, and Special Education.
Head Volleyball Coach
Flatirons Volleyball Club
10.2022 - 08.2025
- Head coach for 15’s team, 16’s team and 13’s team. demonstrating and teaching volleyball rules, skills and strategy, running practices, selecting players for the season, acting as head referee for tournaments, organizing team travel and line up, working on developing team skills for success in the sport of volleyball and beyond.
Sales Manager/General Manager Trainee
Staples
10.2023 - 09.2024
- Responsible for interviewing staff, loss prevention, merchandising according to corporate standards, opening and closing the store, bank deposit and cash register reconciliation, scheduling staff, inventory, training staff, planogram resets, sales and print and marketing. I also received credentials to process TSA Precheck applications as a trusted agent for Homeland Security.
Inventory Specialist
Staples
02.2023 - 10.2023
- Responsible for all aspects of inventory control, including: unloading semi-trailers utilizing a pallet jack, stocking shelves, receiving inventory, verifying inventory, merchandising, customer service, sales, opening and closing the store.
Assistant Volleyball Coach for Frederick and Skyline High Schools
St. Vrain Valley School District
08.2018 - 01.2022
- Assistant coach for Varsity team and Freshman Head Coach.
Office Manager
White House Realty
06.2016 - 08.2017
- Managed all aspects of a real estate and rental property management office for multiple real estate agents. Scheduled showings, customer service, contracts proofing and approvals using DocuSign, and financials including payables and receivables and tax documentation.
Enrichment Coordinator
St. Vrain Valley School District, Fall River Elementary School
08.2014 - 05.2016
- Responsible for all before and after school programming, classes, management, promotion, teaching, financials including payables, receivables and expense reporting.
Childcare Group Leader
St. Vrain Valley School District, Alpine Elementary School
08.2011 - 08.2014
- Worked as a group leader for the wraparound care program for preschool and kindergarten students before and after school.
Barista Manger and Training Manager
Books -A-Million
01.1995 - 02.1996
- Worked to hire staff and open a new store with the corporate leaders from Books–A–Million. Opened the coffee shop within the book store, trained staff and oversaw all operations. Traveled to other new stores within the state of Florida to assist with opening new stores and hiring and training staff.
Education
B.A. - Business Administration, Major Minors: Economics Finance and German
University of Indianapolis
Indianapolis, IN05.1991
Skills
- Creating employee schedules aligned with labor budgets
- All aspects of office management
- Design and Implementation of Marketing portfolios for housing sales and rental properties
- Accounts Payable & Receivable
- Proficient in all platforms of Google, MS Office, POS Systems, Adobe, TEAMS, DocuSign, Zoom and many publishing software programs, slight usage of Salesforce
- Retail operations including training, hiring, coaching staff, merchandising, cash handling and audits, inventory control, upselling and cross selling, display set up and performance evaluations
- Expertise in HR policy implementation
LANGUAGES
English, polite German
Timeline
Assistant Store Manager/General Manager in Training
Staples
09.2024 - Current
Sales Manager/General Manager Trainee
Staples
10.2023 - 09.2024
Inventory Specialist
Staples
02.2023 - 10.2023
Head Volleyball Coach
Flatirons Volleyball Club
10.2022 - 08.2025
Assistant Volleyball Coach for Frederick and Skyline High Schools
St. Vrain Valley School District
08.2018 - 01.2022
Guest Teacher
St. Vrain Valley School District
08.2017 - Current
Office Manager
White House Realty
06.2016 - 08.2017
Enrichment Coordinator
St. Vrain Valley School District, Fall River Elementary School
08.2014 - 05.2016
Childcare Group Leader
St. Vrain Valley School District, Alpine Elementary School
08.2011 - 08.2014
Barista Manger and Training Manager
Books -A-Million
01.1995 - 02.1996
B.A. - Business Administration, Major Minors: Economics Finance and German
University of Indianapolis
AWARDS
Top Tier Substitute 80+ days substitute teaching for multiple years., Support Awards for High Real Estate Sales, Best Enrichment Program for profitability and attendance