Summary
Overview
Work History
Education
Skills
Certification
Prior work experience and references available upon request
Timeline
Generic

Erika Carpentier

Colorado Springs

Summary

I am a hardworking and adaptable professional. I can offer over ten years of experience in customer service-related work. I am action-oriented and always strive to exceed the expectations of my customers.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Retail Associate

Harding Nursery
04.2021 - Current
  • Assisting customers in selecting appropriate plants for individual location, altitude and size
  • Completing retail transactions
  • Scheduling planting dates and utility line locates
  • Basic plant care such as watering, pruning and weeding
  • Front desk and phone operations
  • Christmas wreath and centerpiece decoration

Crew Member

Trader Joes
07.2022 - 03.2024
  • Providing a quality customer experience
  • Bringing new ideas to enhance customer experience and increase efficiency within the store
  • Identifying and resolving safety issues for customers and team members
  • Operating a cash register and trouble shooting payment methods such as cash, check and EBT
  • Providing product recommendations
  • Conducting product demonstrations such as food and wine sampling
  • Stocking and taking inventory of product
  • Cleaning and maintaining company equipment and facilities
  • Creating signs and displays for new products

Paramedic

UC Health Memorial Hospital Emergency Department
01.2015 - 03.2022

This position includes but is not limited to:

  • Assisting ED Physicians with all procedures and specialty consultations
  • Patient check in/ registration
  • Answering all incoming calls for the ED
  • Triaging for proper patient placement and urgency of care
  • Multitasking and prioritization of tasks
  • Thorough documentation of all patient care events and procedures
  • Assisting patients and visitors with all customer service needs
  • Restocking of all supplies in the ED

Paramedic

Castle Rock Adventist Emergency Department
04.2017 - 01.2020

This position includes but is not limited to:

  • Assisting ED Physicians with all procedures and specialty consultations
  • Triaging for proper patient placement and urgency of care
  • Multitasking and prioritization of tasks
  • Thorough documentation of all patient care events and procedures
  • Assisting patients and visitors with all customer service needs
  • Restocking of all ED supplies

Paramedic

American Medical Response
09.2013 - 11.2016

This position includes but is not limited to:

  • Responding EMS for 911 calls
  • Ambulance driving/ operations
  • Administering emergency/ life saving care
  • Triaging for proper patient placement and urgency of care
  • Multitasking and prioritization of tasks
  • Thorough documentation of all patient care events and procedures
  • Assisting patients with all customer service needs

Education

Paramedic - License

EMSTA College
Santee, CA
06.2013

High School Diploma -

Julian Charter High School
San Diego, CA
06.2009

Skills

  • Teamwork
  • Customer Service Experience
  • Attention to Detail
  • Multitasking
  • Front Desk Operations
  • Conflict Resolution
  • Data Entry

Certification


  • CPR Certified
  • BLS/ First Aid


Prior work experience and references available upon request

  • Pine Valley Bible Conference Center
  • Abhe and Svoboda, inc
  • Elite Security

Timeline

Crew Member

Trader Joes
07.2022 - 03.2024

Retail Associate

Harding Nursery
04.2021 - Current

Paramedic

Castle Rock Adventist Emergency Department
04.2017 - 01.2020

Paramedic

UC Health Memorial Hospital Emergency Department
01.2015 - 03.2022

Paramedic

American Medical Response
09.2013 - 11.2016

Paramedic - License

EMSTA College

High School Diploma -

Julian Charter High School
Erika Carpentier