Erik Young
Lone Tree
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Knowledgeable operations manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
11
11
years of professional experience
Work History
Club Pickup Manager
Sam's Club
03.2025 - Current
- Led training programs to enhance team performance and operational efficiency.
- Streamlined inventory management processes, reducing stock discrepancies.
- Oversaw daily store operations, ensuring compliance with safety and quality standards.
- Developed strategic initiatives to improve customer satisfaction and retention rates.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Fresh Assistant Manager
Sam's Club
01.2022 - 03.2025
- Developed and implemented training programs for new team members to enhance operational efficiency.
- Streamlined inventory management processes, ensuring optimal stock levels and reducing waste.
- Led cross-departmental initiatives to improve customer service standards and drive member satisfaction.
- Monitored sales performance, identifying trends to inform strategic merchandising decisions.
- Improved overall team performance through ongoing coaching sessions aimed at reinforcing best practices in customer service delivery.
- Developed a strong team of employees through regular training, performance evaluations, and feedback sessions.
- Enhanced customer satisfaction by efficiently managing daily operations and addressing customer concerns.
- Monitored competitor activities to stay current in the market trends and adjust strategies accordingly to maintain a competitive edge.
- Reduced employee turnover rate with effective hiring practices, onboarding programs, and continuous support for professional development.
- Managed financial aspects of the business by maintaining accurate records, budgeting, and analyzing sales data for informed decisionmaking.
- Maintained high levels of cleanliness and organization within the store premises to adhere to health and safety standards.
- Boosted store sales by implementing effective marketing strategies and promoting products to customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Merchandising Manager
Sam's Club
03.2021 - 01.2022
- Developed and implemented merchandising strategies to enhance product visibility and sales performance.
- Analyzed market trends and customer preferences to optimize inventory selection and placement.
- Collaborated with cross-functional teams to ensure alignment on promotional activities and seasonal launches.
- Trained and mentored team members on best practices in visual merchandising and inventory management.
- Coordinated merchandising strategies to enhance visual displays and optimize product placement.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Trained and mentored team members on effective merchandising techniques and customer engagement practices.
- Reduced out-of-stock instances with diligent monitoring of inventory levels and timely reordering of products.
- Completed monthly profit and loss performance reports.
- Developed and tracked metrics to measure supplier performance and cost savings.
Merchandising Team Lead
Sam's Club
09.2019 - 04.2021
- Led merchandising team in implementing planograms to optimize product placement and drive sales.
- Mentored staff on inventory management practices, enhancing operational efficiency and accuracy.
- Oversaw training programs for new team members, fostering a knowledgeable and skilled workforce.
- Analyzed sales data to identify trends and recommend adjustments to merchandise assortments.
- Implemented best practices for visual merchandising to enhance store presentation and customer experience.
- Conducted regular audits of inventory levels, ensuring availability of products while minimizing excess stock.
- Increased sales by developing visually appealing merchandise displays and layouts.
- Assisted management with budget planning for product purchases, optimizing resources for maximum profitability potential.
- Optimized space allocation by conducting regular store walkthroughs and updating floor plans as needed.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
2nd Shift Supervisor
Walmart
11.2017 - 09.2019
- Developed team communications and information for Team meetings.
- Coordinated efforts of 15-20 team members engaged in Unloading, stocking, and customer service.
- Performed various administrative functions, including filing paperwork, checking in high value assets, and developing employees to promote.
- Devoted special emphasis to punctuality and job performance to maintain outstanding attendance records, and consistently get the job done right.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Adhered to all safety processes and procedures when stocking store to avoid falls and other injuries.
- Managed timely and effective replacement of damaged or missing products.
DSD Receiver
Walmart
04.2017 - 11.2017
- Maintained accurate records in the system, including materials weights, bill amounts and identified variances.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
CAP 2 Associate
Walmart
07.2014 - 04.2017
- Adhered to all safety processes and procedures when stocking store to avoid falls and other injuries.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Assisted customers by finding items quickly and with enthusiasm, boosting store satisfaction rate.
- Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Education
Associate of Arts - Business Administration And Management
Sussex County Community College
Newton, NJHigh School Diploma - undefined
Sparta High School
Sparta, NJ2010
Skills
- Safety processes and procedures
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Operations management
- Project management
- Staff development
- Financial management
- Inventory management
- Hiring and training
- Performance improvement
- Merchandising expertise
- Equipment operation
- Business and technical analysis
- Issue resolution
- Customer relations
- Consultancy and advisory
- Performance monitoring
- Data management
- Strategic planning
- Individual and group instruction
- Quality control
- Problem-solving aptitude
- Process improvement
Market 5 Club Of The Year 2020
Hired, trained, and developed a previously struggling teams to raise standards, sales, and processes culminating into one of the highest performing store in market 5.
Timeline
Club Pickup Manager
Sam's Club
03.2025 - Current
Fresh Assistant Manager
Sam's Club
01.2022 - 03.2025
Merchandising Manager
Sam's Club
03.2021 - 01.2022
Merchandising Team Lead
Sam's Club
09.2019 - 04.2021
2nd Shift Supervisor
Walmart
11.2017 - 09.2019
DSD Receiver
Walmart
04.2017 - 11.2017
CAP 2 Associate
Walmart
07.2014 - 04.2017
High School Diploma - undefined
Sparta High School
Associate of Arts - Business Administration And Management
Sussex County Community College
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