Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Erica Schweitzer

Broomfield

Summary

Dynamic E-Commerce Lead at King Soopers with a proven track record in team leadership and performance coaching. Expert in training development and problem-solving, successfully enhancing workflow efficiency and achieving company standards. Adept at effective communication and conflict resolution, fostering a collaborative environment that drives results.

Overview

3
3
years of professional experience

Work History

E-Commerce Lead

King Soopers
Broomfield
10.2023 - Current
  • Developed schedules to optimize workflow efficiency
  • trained team members on new policies and procedures
  • coached team members to meet company expectations by gradually setting reachable goals until the standards were met or exceeded.
  • Assisted with troubleshooting issues encountered during order fulfillment process.

Customer Service Clerk

King Soopers
Broomfield
03.2022 - 10.2023
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Supported customers by phone regarding store operations, products, promotions and orders.

Education

Certificate - Pastry Arts

Auguste Escoffier School of Culinary Arts
Boulder, CO
05-2014

High School Diploma -

Legacy High School
Broomfield, CO
05-2008

Skills

  • Team leadership
  • Performance coaching
  • Training development
  • Problem solving
  • Effective communication
  • Conflict resolution

Accomplishments

  • Employee of the month

Timeline

E-Commerce Lead

King Soopers
10.2023 - Current

Customer Service Clerk

King Soopers
03.2022 - 10.2023

Certificate - Pastry Arts

Auguste Escoffier School of Culinary Arts

High School Diploma -

Legacy High School

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Erica Schweitzer