Eric Sepulveda
Fort Morgan,CO
Summary
Highly engaged Manager with 14+ years’ experience managing FedEx distribution facility, seeking opportunity with Xcel Energy. Experienced with strategic planning, team leadership, and operational management. Track record of fostering collaborative environments and achieving high-impact results.
Overview
20
20
years of professional experience
Work History
Senior Manager
FedEx Ground
04.2010 - Current
- Managed 30 staff and handlers, including 25 drivers on the road daily
- Administered and adhered all safety policies, procedures and regulations
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Completed monthly Business Compliance Self Audits to ensure all processes, procedures and regulations are being adhered to.
Bail Bondsman
Lucky Romero's Bail Bonds
03.2005 - 04.2010
- Increased client referrals by delivering exceptional customer service and prompt assistance during difficult situations.
- Provided clear explanations of complex legal procedures, ensuring clients fully understood their responsibilities and obligations.
- Assisted clients in understanding their rights under state laws regarding bail bond agreements, promoting transparency and trust.
- Reduced instances of forfeited bonds by implementing stricter client screening processes and follow-up protocols.
- Reduced paperwork errors by diligently reviewing and verifying all required documentation.
- Enhanced client satisfaction by providing timely and efficient bail bond services.
Education
Associate of Arts - General
Morgan Community College
Fort Morgan, CO05-2005
Skills
- Operations management
- Cross-functional collaboration
- Operations planning
- Material accountability systems
- Training and development
- Hiring and training
- Performance evaluations
- Budget management
- Time management
Accomplishments
-FedEx Ground Five Star Award Winner
-District awards for safety and service metrics
Timeline
Senior Manager
FedEx Ground
04.2010 - Current
Bail Bondsman
Lucky Romero's Bail Bonds
03.2005 - 04.2010
Associate of Arts - General
Morgan Community College
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