Eric Robertson
Denver
Summary
Dynamic and results-driven professional with extensive experience at Aramark, excelling in team leadership and customer service. Proven ability to manage bar operations and train staff effectively while ensuring compliance with health standards. Skilled in problem-solving and proficient in computer technology, consistently delivering exceptional service in fast-paced environments.
Overview
15
15
years of professional experience
5
5
Certifications
Work History
Bartender
Legends
Commerce City
03.2025 - Current
- Mixed cocktails and beverages for customers at a high-volume bar.
- Provided excellent customer service in fast-paced, dynamic environments.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Resolved customer complaints effectively and professionally during service hours.
Lead Bartender
Aramark
Denver
05.2024 - Current
- Managed bar operations and ensured compliance with health and safety regulations.
- Trained and mentored new bartenders on drink preparation and customer service skills.
- Oversaw inventory management and ordered supplies to maintain optimal stock levels.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Computer Technician
Betamacs
Englewood
02.2021 - 12.2024
- Operated forklifts safely to transport goods and materials throughout the warehouse environment.
- Take apart, re-build, fix, and tech a variety of computers making sure everything is working properly, then grading each unit for sale.
- I build a variety of connectors for batteries. That way I can read, reset, calibrate, balance, and replace battery cells.
- I also fix or replace ports. Like USB, USB-C, HDMI, PWR, and headphone jacks.
- I can also replace a variety of different motherboard components.
Concession Stand Lead
Centerplate
Denver
01.2017 - 03.2020
- Responsible for overseeing the day-to-day operations of a concession stand, including managing staff, ensuring quality customer service, maintaining inventory control, upholding food safety standards, and coordinating the preparation and sale of food and beverages during events, all while ensuring smooth and efficient operations at the concession stand.
- Operated forklifts safely to transport goods and materials throughout the warehouse environment.
Store Manager
Quiznos
Parker
01.2011 - 12.2017
- Responsible for overseeing the daily operations of a Quiznos restaurant, ensuring exceptional customer service, maintaining food safety standards, managing financial controls, leading the management team, motivating staff, and driving sales while adhering to company policies and health regulations; essentially, they are in charge of the overall smooth running of the restaurant and achieving business goals by providing excellent customer service and managing staff effectively.
Education
Ged -
Red Rocks Community College
Lakewood01.2002
Skills
- Customer service excellence
- Computer proficiency
- Fast-paced service
- Team leadership
- Time management
- Problem solving
- Hospitality and accommodation
- Adaptability and flexibility
- Detail-oriented approach
- Forklift operation (Class 1, 4, 5)
Certification
Food Handlers
Timeline
Bartender
Legends
03.2025 - Current
Lead Bartender
Aramark
05.2024 - Current
Computer Technician
Betamacs
02.2021 - 12.2024
Concession Stand Lead
Centerplate
01.2017 - 03.2020
Store Manager
Quiznos
01.2011 - 12.2017
Ged -
Red Rocks Community College