Eric Guinn
Aurora
Summary
Results-driven Retail Operations Field Specialist with a proven record of enhancing operational efficiency and member satisfaction. Played a pivotal role in implementing card machines at the Castle Rock, Cherry Creek location, ensuring minimal disruption to services. Committed to continuous improvement and proactive in addressing workload concerns to align efforts with key objectives. Dedicated to fostering teamwork and contributing to overall operational success.
Overview
6
6
years of professional experience
Work History
Retail Operations Specialist
Westerra Credit Union
Denver
02.2020 - Current
- Managed cash handling processes, ensuring accuracy and compliance with established protocols.
- Provided guidance on best practices related to cash handling procedures and security protocols.
- Managed access control systems, enhancing security for credit union employees.
- I review our Wisenet Camera System for any safety and security issues and also take care of the network audits.
- Executed company policies, procedures, and safety standards, ensuring cleanliness and safety of office and equipment.
Education
General -
Westminster High School
Westminster, CO05.1988
Skills
- Customer service
- Guest services
- Cash handling
- Access control
- Documentation review
- Time management
- Security system analysis
- Network audits
- Leadership
- Team leadership
- Communication skills
- Reliability
Timeline
Retail Operations Specialist
Westerra Credit Union
02.2020 - Current
General -
Westminster High School