Summary
Overview
Work History
Education
Languages
Timeline
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Erian Rodriguez

Erian Rodriguez

Bello,ANT

Summary

Personable Sales Agent with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services.

Overview

13
13
years of professional experience

Work History

Sales Agent

BPO Global Services.
11.2021 - Current
  • Bilingual telephone assistance (French) to clients, resolution of doubts and queries.
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Communication with clients by telephone, email or chat.

Electrical Technician

Mántum SAS
01.2021 - Current
  • Installed electrical conduit and wiring for power, controls, and lighting.
  • Tested wiring and other system parts for electrical flow and function.
  • Installed electrical wiring through conduits and holes in both flooring and walls.
  • Tested, troubleshot, and calibrated equipment in shop and field.

Electromechanical Technician

Telesur Tv
07.2017 - 07.2019
  • Fixed, serviced and mounted pumps, gearboxes and piping systems.
  • Maintained neat and clean work area to eliminate hazards.
  • Investigated electrical malfunctions with ammeter, multimeter and temperature probe test instruments to determine problems and apply solutions.
  • Repaired, maintained and installed motors, drives and wiring devices.
  • Maintenance and repair of lighting systems in studios and in external guidelines.
  • Routine checking of temperatures in all areas of the Channel,

Wagon

C.A Metro De Caracas
11.2010 - 07.2019
  • Electrical and Mechanical Maintenance Activities in Trains. (ALSTOM and CAF) ''Rolling Stock.'' Preventive and
  • Corrective Maintenance.
  • Maintenance operations on pneumatic and brake systems.
  • Verification of specifications and testing protocols to validate safety and traction.

Education

High School Diploma -

''Mariscal Sucre'' University Institute
Caracas Venezuela

Languages

Spanish
Native language
French
Upper intermediate
B2
English
Elementary
A2

Timeline

Sales Agent

BPO Global Services.
11.2021 - Current

Electrical Technician

Mántum SAS
01.2021 - Current

Electromechanical Technician

Telesur Tv
07.2017 - 07.2019

Wagon

C.A Metro De Caracas
11.2010 - 07.2019

High School Diploma -

''Mariscal Sucre'' University Institute

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Erian Rodriguez