ERGASH ISMOILOV
Denver
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
14
14
years of professional experience
Work History
Banquet Server
The Benson Portland
09.2024 - 01.2025
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
SERVER
Daxton Hotel
10.2023 - 08.2024
- Server in Madam restaurant and Geode Lounge
SHIFT SUPERVISOR
Hilton Hotel Dushanbe
03.2017 - 09.2023
- Supervisor in All day dining restaurant
- Managing of 12 staff by taking pre shift briefing, scheduling, handling VIP dinners
TEAM LEADER
Hyatt Hotel Dushanbe
04.2012 - 02.2017
- Team Leader during evening shift
- Handling Mediterranean restaurant Foccacia Grill
SERVER
Grand Hyatt Dubai
05.2011 - 03.2012
- I was morning server in Market Cafe restaurant
- Restaurant concept was buffet and we used to handle 450 guests in morning, 250 guests in afternoon
Education
No Degree - Hotel, Resort And Restaurant Management
Emirates Academy
Dubai UAE05-2011
Skills
- Customer service
- Communication
- Food safety
- Multi-tasking
- POS system
- Attention to detail
- Knowledge of menu
- Strong teamwork
Certifications Courses
- First Aid Training
- Restaurant Revenue Management
- Active Shooter
- Alcohol serving Licence
Timeline
Banquet Server
The Benson Portland
09.2024 - 01.2025
SERVER
Daxton Hotel
10.2023 - 08.2024
SHIFT SUPERVISOR
Hilton Hotel Dushanbe
03.2017 - 09.2023
TEAM LEADER
Hyatt Hotel Dushanbe
04.2012 - 02.2017
SERVER
Grand Hyatt Dubai
05.2011 - 03.2012
No Degree - Hotel, Resort And Restaurant Management
Emirates Academy
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