Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Enrico Francsichetti

Timnath,CO

Summary

Professional in hospitality industry with commitment to delivering high-quality customer service and operational excellence. Recognized for fostering strong team collaboration and easily and quickly adapting to dynamic environments. Skilled in multitasking, problem-solving, and maintaining positive attitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

FOH Team Member

Chick-fil-A
Timnath, Colorado
04.2025 - Current
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drive thru.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.

Assistant

Martine Bonhoure
06.2023 - 12.2024
  • Worked with a Real Estate Agent.
  • Prepared houses for showing.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.

Education

Bachelor of Arts - Business

Colorado State University
Fort Collins
05-2028

Skills

  • Salesmanship
  • Greeting guests
  • Team collaboration
  • Money handling
  • Professional appearance
  • Payment processing
  • Multilingual
  • Personal hygiene

Certification

Achieved certificate of Biliteracy in 2024.


Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Native or Bilingual

Timeline

FOH Team Member

Chick-fil-A
04.2025 - Current

Assistant

Martine Bonhoure
06.2023 - 12.2024

Bachelor of Arts - Business

Colorado State University
Enrico Francsichetti