Emma Swift
Denver
Summary
Proactive and goal-oriented Area Sales Manager with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Loves a challenge and working in new environments.
Overview
9
9
years of professional experience
Work History
Area Sales Manager
HOP WTR
03.2024 - 02.2025
- Executed strategic promotions with clear roadmaps, enhancing overall sales performance.
- Opened and managed distributors in both Colorado and Nevada.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Activated, managed, and maintained relationships with accounts in the natural channel (UNFI/KeHE).
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for distributors and accounts showing success and credibility of products.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided exceptional customer service to existing accounts through regular communication and prompt resolution of issues or concerns raised by them.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
Junior Area Sales Manager
HOPWTR
02.2024 - 03.2024
- Intro to ASM, responsibilities and training with DSD.
Account Executive
HOP WTR
03.2023 - 02.2024
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Junior Account Manager
HOP WTR
07.2022 - 03.2023
- Intro to Account Manager, upping sales area and responsibilities.
Independent Sales Contractor/Regional Sales Executive
HOP WTR
03.2022 - 07.2022
- Established strong client relationships through consistent follow-ups and excellent communication skills.
- Guerilla marketing and sampling product.
- Optimized the use of time management skills to set priorities effectively when managing multiple accounts simultaneously.
- Used Excel, Google Workplace, and VIP/Karma to maintain customer account and sales records.
- Developed comprehensive product knowledge to provide expert advice, guidance, and recommendations to clients.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
Order Processor/Inventory Lead
Beautiful Brows and Lashes
08.2020 - 02.2021
- Fulfilled over 200 orders per day by working efficiently to locate and pack items
- Resolved order fulfillment issues in close collaboration with customers and team members
- Kept all documentation organized, completing all forms and updating accounts with each order
- Retrieved items quickly by maintaining a well categorized storage area
- Communicated clearly with employers to resolve any issues in systematics & technology
- Devised new plans for more efficient functioning in and out of the warehouse
Budtender
Coastal Dispensary
08.2019 - 06.2020
- Educated customers about cannabis benefits, including both THC, CBD, CBN, and many other aspects of the cannabis plant
- Encouraged sales by maintaining an orderly, attractive, and well-merchandised store
- Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Spoke with distributors and brand ambassadors on how to accurately describe and cater their products to each customer
- Handled high volume of customers in-store, by telephone, and over web services
Food Preparation and Service
Tropical Smoothie Cafe
01.2016 - 07.2016
- Accommodated dietary restrictions and food allergies, offering ingredient alternatives for many popular selections
- Adhered to all recipes, carefully and accurately measuring out ingredients to prevent waste
- Assisted caterers with food preparation or service
- Served fresh, delicious food within promised timeframes
- Adapted quickly to influx of orders
- Always maintained a positive attitude towards not only the customers, but coworkers as well
Education
Associates - Sociology
Santa Barbara City College
Santa Barbara, CA05.2020
Skills
- Meaningful interaction with customers
- Tailored product merchandising
- Stock management
- Cultural awareness
- Product packing
- Creative problem solving
- Multitasking
- Organizational skills
- Google Workplace (all apps)
- Excel proficiency
- Scheduling and preparation
- Territory management
Timeline
Area Sales Manager
HOP WTR
03.2024 - 02.2025
Junior Area Sales Manager
HOPWTR
02.2024 - 03.2024
Account Executive
HOP WTR
03.2023 - 02.2024
Junior Account Manager
HOP WTR
07.2022 - 03.2023
Independent Sales Contractor/Regional Sales Executive
HOP WTR
03.2022 - 07.2022
Order Processor/Inventory Lead
Beautiful Brows and Lashes
08.2020 - 02.2021
Budtender
Coastal Dispensary
08.2019 - 06.2020
Food Preparation and Service
Tropical Smoothie Cafe
01.2016 - 07.2016
Associates - Sociology
Santa Barbara City College
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