Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Emma Skipper

Evans

Summary

Dynamic professional with extensive experience at Alvarado Nation, excelling in team training and customer service. Proven ability to enhance employee engagement and reduce turnover through effective motivation techniques. Skilled in multitasking and compliance requirements, fostering a collaborative environment that drives operational excellence and customer satisfaction.

Energetic and personable professional with excellent communication and leadership skills. Possesses strong understanding of adult learning principles and training methodologies, along with proficiency in developing and delivering engaging training sessions. Dedicated to fostering positive and collaborative team environment to drive performance and achievement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Taco Bell Team Trainer

Alvarado Nation
08.2024 - Current
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.
  • Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
  • Reduced employee turnover rate by providing consistent support and feedback to team members.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Receptionist

Beauty Fur Dog Grooming LLC
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Education

Early Childhood Care And Education

University High School
Greeley, CO
05-2026

Skills

  • Compliance requirements
  • Task delegation
  • Staff training
  • Employee presentations
  • Motivation techniques
  • Feedback techniques
  • Learning styles
  • Team development strategies
  • Employee engagement
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Food preparation

Accomplishments

Completed a Police Teen Academy With the greeley Police Department

Completed a leadership Program with the RYLA Rotary Club


Certification

CPR

Timeline

Taco Bell Team Trainer

Alvarado Nation
08.2024 - Current

Receptionist

Beauty Fur Dog Grooming LLC
06.2023 - Current

Early Childhood Care And Education

University High School

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Emma Skipper