Summary
Overview
Work History
Education
Skills
Timeline
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Emma Sailer

Castle Rock

Summary

Dedicated and results-driven professional with a strong expertise in customer service and sales. Proven ability to build positive relationships, understand customer needs, and deliver solutions that enhance satisfaction and drive repeat business. Recognized for consistently exceeding performance goals and adapting quickly to new systems and processes. Committed to creating an inviting, efficient, and positive environment.

Overview

4
4
years of professional experience

Work History

Cashier/Sales Associate

Waterway Carwash
10.2022 - Current
  • Greet customers entering the store and respond promptly to customer needs.
  • Work flexible schedule and extra shifts to meet business needs.
  • Consistently build relationships with customers to encourage repeat business.
  • I am among the top performers in membership and service sales across the market.
  • Promote and sell membership packages to non-members, driving customer retention and revenue growth.
  • Accurately manage cash handling, daily deposits, and point-of-sale transactions.
  • Support store operations by restocking products, maintaining cleanliness, and ensuring a well-organized environment.
  • Quickly adapt to evolving procedures and system updates, maintaining efficiency and accuracy in a fast-paced setting.

Cook/Cashier Team Lead

Raising Cane's
04.2021 - 10.2022


  • Delivered exceptional customer service as a front counter cashier, ensuring accurate orders and a positive dining experience through respectful and efficient communication.
  • Maintained cleanliness and organization in the dining area in compliance with health and safety standards.
  • Cross-trained in drive-thru operations, including order taking, payment processing, beverage preparation, and food hand-off; frequently managed tasks independently while upholding service quality during high-volume periods.
  • Supported kitchen operations on various stations (bird, toast, boards), assembling and packaging orders according to corporate standards for quality, accuracy, and presentation, especially during peak hours.
  • Recognized for reliability, adaptability, and consistently positive attitude in a fast-paced team environment.

Education

Bachelor of Science - Business Administration And Accounting

Colorado Christian University
Lakewood, CO
05-2027

High School Diploma -

Lutheran High School
Parker, CO
05-2023

Skills

  • Customer service
  • Great time management
  • Cash handling
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy
  • Conflict resolution
  • POS system operations
  • Sales expertise
  • Excel Expert

Timeline

Cashier/Sales Associate

Waterway Carwash
10.2022 - Current

Cook/Cashier Team Lead

Raising Cane's
04.2021 - 10.2022

Bachelor of Science - Business Administration And Accounting

Colorado Christian University

High School Diploma -

Lutheran High School

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Emma Sailer