Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Emma Riviere-Gordon

Grand Junction

Summary

Motivated and dependable professional with over 3 years of experience in fast-paced work environments. Known for strong attention to detail, solid organizational skills, and the ability to stay efficient under pressure. I learn quickly, adapt easily to new tasks, and consistently maintain a reliable and positive work ethic. I take pride in delivering quality work and supporting team success.

Overview

4
4
years of professional experience

Work History

Sales Associate & Personal Shopper

Intermarché
Wingles
08.2024 - 04.2025
  • Maintained clean, organized store environment by stocking shelves and arranging displays.
  • Provided personalized customer assistance, addressing inquiries and offering product recommendations.
  • Managed order preparation and customer service for online and drive-through orders, ensuring accuracy and timeliness.
  • Demonstrated attention to detail in day-to-day tasks, including cashier duties and merchandising.

Sales Associate - Customer Service Representative

PIMKIE
Lens
06.2023 - 05.2024
  • Delivered friendly and personalized customer service by assisting shoppers in finding styles and sizes that fit their needs.
  • Handled customer inquiries, exchanges, and returns efficiently while maintaining a professional and positive attitude.
  • Processed sales transactions accurately and ensured store displays remained organized and visually appealing.
  • Collaborated with the team to achieve daily sales goals and maintain a welcoming store atmosphere.
  • Supported closing operations during the store’s restructuring phase, including inventory management and customer communication regarding store closure.

Sales Associate - Home improvement store

4Murs
Vendin-Le-Vieil
02.2021 - 09.2022
  • Organized visually appealing merchandise displays to attract customers and promote products.
  • Assisted customers by answering inquiries, providing recommendations, and resolving concerns.
  • Collaborated with team members to support daily operations, including restocking and inventory checks.
  • Engaged proactively with customers to achieve sales goals through effective upselling strategies.
  • Maintained a clean and safe store environment to enhance customer satisfaction and operational efficiency.

Education

Bachelor - Education

University of Rouen
Rouen
07-2024

Associate Degree - Business Management

Lycée Voltaire
Wingles
06-2022

High School Diploma -

Lycée Voltaire
Wingles
06-2020

Skills

  • Customer service and communication
  • Order verification accuracy
  • Task execution efficiency
  • Time management
  • Safety compliance
  • Sales processing
  • Problem solving

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Affiliations

Petco volunteer (September 2025-Now)

Timeline

Sales Associate & Personal Shopper

Intermarché
08.2024 - 04.2025

Sales Associate - Customer Service Representative

PIMKIE
06.2023 - 05.2024

Sales Associate - Home improvement store

4Murs
02.2021 - 09.2022

Bachelor - Education

University of Rouen

Associate Degree - Business Management

Lycée Voltaire

High School Diploma -

Lycée Voltaire
Emma Riviere-Gordon