Emma Riviere-Gordon
Grand Junction
Summary
Motivated and dependable professional with over 3 years of experience in fast-paced work environments. Known for strong attention to detail, solid organizational skills, and the ability to stay efficient under pressure. I learn quickly, adapt easily to new tasks, and consistently maintain a reliable and positive work ethic. I take pride in delivering quality work and supporting team success.
Overview
4
4
years of professional experience
Work History
Sales Associate & Personal Shopper
Intermarché
Wingles
08.2024 - 04.2025
- Maintained clean, organized store environment by stocking shelves and arranging displays.
- Provided personalized customer assistance, addressing inquiries and offering product recommendations.
- Managed order preparation and customer service for online and drive-through orders, ensuring accuracy and timeliness.
- Demonstrated attention to detail in day-to-day tasks, including cashier duties and merchandising.
Sales Associate - Customer Service Representative
PIMKIE
Lens
06.2023 - 05.2024
- Delivered friendly and personalized customer service by assisting shoppers in finding styles and sizes that fit their needs.
- Handled customer inquiries, exchanges, and returns efficiently while maintaining a professional and positive attitude.
- Processed sales transactions accurately and ensured store displays remained organized and visually appealing.
- Collaborated with the team to achieve daily sales goals and maintain a welcoming store atmosphere.
- Supported closing operations during the store’s restructuring phase, including inventory management and customer communication regarding store closure.
Sales Associate - Home improvement store
4Murs
Vendin-Le-Vieil
02.2021 - 09.2022
- Organized visually appealing merchandise displays to attract customers and promote products.
- Assisted customers by answering inquiries, providing recommendations, and resolving concerns.
- Collaborated with team members to support daily operations, including restocking and inventory checks.
- Engaged proactively with customers to achieve sales goals through effective upselling strategies.
- Maintained a clean and safe store environment to enhance customer satisfaction and operational efficiency.
Education
Bachelor - Education
University of Rouen
Rouen07-2024
Associate Degree - Business Management
Lycée Voltaire
Wingles06-2022
High School Diploma -
Lycée Voltaire
Wingles06-2020
Skills
- Customer service and communication
- Order verification accuracy
- Task execution efficiency
- Time management
- Safety compliance
- Sales processing
- Problem solving
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Affiliations
Petco volunteer (September 2025-Now)
Timeline
Sales Associate & Personal Shopper
Intermarché
08.2024 - 04.2025
Sales Associate - Customer Service Representative
PIMKIE
06.2023 - 05.2024
Sales Associate - Home improvement store
4Murs
02.2021 - 09.2022
Bachelor - Education
University of Rouen
Associate Degree - Business Management
Lycée Voltaire
High School Diploma -
Lycée Voltaire