Emma Peterson
Littleton
Summary
Dedicated professional with a proven track record in childcare and customer service, notably at Abiding Hope Nature School. Excels in creating supportive environments, leveraging strong multitasking and organization skills. Demonstrates exceptional patience, empathy, and a commitment to fostering emotional intelligence and early childhood development. Achieved significant improvements in classroom and customer satisfaction through innovative problem-solving and effective communication.
Overview
5
5
years of professional experience
Work History
Babysitter
Abby Heasley, Kristen Brady, Etc.
07.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared meals for children and made sure to effectively clean up after.
- Cared for a special needs child and knew how to use her feeding tube, etc.
- Worked and cared for children of all ages.
Assistant Teacher
Abiding Hope Nature School
06.2024 - 08.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Server
Sky Pointe Retirement Home
01.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Elementary Education
University of Colorado Boulder
Boulder, COHigh School Diploma -
Chatfield Senior High
Littleton, CO05.2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Dependability
- Managing routines
- Toddler care experience
- School-age children experience
- Infant care experience
- Critical thinking
- Childcare
- Adaptability and resilience
- Schedule management
- Early childhood development
- Clear communication
- Multitasking and organization
- Creative problem solving
- Emotional intelligence
Timeline
Assistant Teacher
Abiding Hope Nature School
06.2024 - 08.2024
Server
Sky Pointe Retirement Home
01.2022 - 10.2022
Babysitter
Abby Heasley, Kristen Brady, Etc.
07.2019 - Current
Elementary Education
University of Colorado Boulder
High School Diploma -
Chatfield Senior High
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