Wellness culture, interior aesthetics, Aspen community events, and purpose-driven brands Passionate about people and personal development I love to read and spend time outside with my Bernedoodle, Lady
Emma Lashley
Aspen,CO
Summary
Adaptable professional with a versatile background in client services and operations management. Known for developing wellness-focused programs and fostering community engagement, ready to leverage expertise to enhance client satisfaction and promote organizational goals.
Overview
11
11
years of professional experience
Work History
Director of Operations
Lashley Wealth Management
08.2021 - 03.2026
- Streamlined operational processes, enhancing workflow efficiency across departments.
- Led strategic planning initiatives, aligning team objectives with organizational goals.
- Facilitated cross-departmental collaboration, fostering a culture of continuous improvement.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Pilates Instructor
O2
03.2023 - Current
- Developed and implemented customized Pilates programs for diverse client needs.
- Fostered a supportive community atmosphere, encouraging client retention and satisfaction.
- Collaborated with fitness team to integrate Pilates into broader wellness initiatives.
- Researched and applied current trends in Pilates methodologies to enhance instruction quality.
- Developed strong relationships with clients, resulting in high retention rates and referrals.
Store Manager
Threshing Bee
08.2015 - 06.2018
- Led team in achieving sales targets through effective staff training and motivation.
- Developed and executed visual merchandising strategies to enhance customer experience.
- Streamlined operational processes, improving efficiency in daily store operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Bachelor of Arts - Communications
University of Kansas
Lawrence, KS05.2021
Skills
- High-touch Client Services
- Strategic Planning and Execution
- Financial Literacy & Performance Metrics
- Customer Service & Operations Management
- Organizational structuring
- Wellness Focused Community Engagement
- Adaptability to change
Interests
Timeline
Pilates Instructor
O2
03.2023 - Current
Director of Operations
Lashley Wealth Management
08.2021 - 03.2026
Store Manager
Threshing Bee
08.2015 - 06.2018
Bachelor of Arts - Communications
University of Kansas