Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
9
9
years of professional experience
Work History
VIP Bottle Server
Dierks Bentley's Whiskey Row
2021.12 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Server and Hostess
Tacos Tequila Whiskey
2018.04 - 2020.03
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
Operated POS terminals to input orders, split bills and calculate totals
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Answered the telephone to provide establishment information and take food orders.
Server
Element Kitchen & Cocktail
2017.09 - 2019.02
Fine dining
Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
Monitor food distribution, ensuring that meals are delivered to the correct guests
Total checks, present them to customers and accept payment for service.
Server and Hostess
Bad Daddy's Burger Bar
2015.11 - 2017.09
Take food orders and relay them back to the kitchen to be prepared
Greet and seat quests upon arrival
Ensure satisfaction with customers throughout their whole visit
Stock service stations and ensure cleanliness throughout the restaurant
Receive and record guest dining reservations.
Hostess
Buffalo Wild Wings
2015.06 - 2015.10
Assign guests to tables and according to rotation so that servers receive an appropriate number of seating
Take and prepare to go orders via phone or in person while operating the cash register
Inspect dining areas to ensure cleanliness and proper setup
Receive and record guest dining reservation.
Education
Esthetician -
Denver School of Botanical & Medical Aesthetics
Denver, CO
02.2020
High School Diploma -
Mountain Range High School
Westminster, CO
05.2014
Skills
Customer and Personal Service
Active Listening
Sales and Marketing
Critical Thinking
Timeline
VIP Bottle Server
Dierks Bentley's Whiskey Row
2021.12 - Current
Server and Hostess
Tacos Tequila Whiskey
2018.04 - 2020.03
Server
Element Kitchen & Cocktail
2017.09 - 2019.02
Server and Hostess
Bad Daddy's Burger Bar
2015.11 - 2017.09
Hostess
Buffalo Wild Wings
2015.06 - 2015.10
Esthetician -
Denver School of Botanical & Medical Aesthetics
High School Diploma -
Mountain Range High School
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