Emma Abeyta
Castle Rock
Summary
Compassionate individual with hands-on experience as a Veterinary Client Service Representative and kennel technician. Skilled in client communication, appointment scheduling, and accurate documentation, with the ability to read common animal behavior and support both pet and client needs. Known for maintaining a calm, organized environment in fast paced settings while delivering compassionate service.
Overview
5
5
years of professional experience
Work History
Client Service Representative
All Paws Veterinary Clinic
06.2025 - Current
- Managed appointment scheduling and patient check-in processes efficiently.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Coordinated communication between clients and veterinary staff, enhancing client satisfaction.
- Educated pet owners on services, procedures, and general animal care best practices.
Pet Pro
Tails Up
04.2024 - 05.2025
- Provided exceptional care and attention to pets, ensuring their safety, comfort, and well-being
- Managed daily feeding schedules for a variety of pets, including dogs, cats, and small animals
- Maintained cleanliness of pet areas by regularly cleaning cages, litter boxes, and play areas
- Administered medications as directed by pet owners with precision and accuracy
- Monitored the health condition of pets on a regular basis and promptly reported any concerns or changes to the appropriate personnel
Seasonal Employee
Lone Creek Farms
09.2022 - 10.2022
- Maintained a clean and organized work area, adhering to food safety and sanitation guidelines
- Collaborated with team members to efficiently fulfill customer orders during peak hours
- Operated commercial-grade donut-making equipment, ensuring proper temperature and cooking times for optimal results
Team Member
Chick-fil-A Restaurants
09.2021 - 08.2022
- Perform tasks at a fast pace that can keep up with the demands of the business.
- Ensure every guest has a pleasant experience.
- Greet guests, take orders and transactions.
- Maintain a safe and sanitary work environment.
Education
High school diploma -
Infinite Horizon Academy Homeschool
Elizabeth, CO05-2024
Skills
- Customer service
- Telephone etiquette
- Schedule coordination
- Animal handling
- Client check-in
- Sanitation protocols
- Animal handling expertise
- Behavior observation
- Animal care
- Medication administration
- Documentation
Timeline
Client Service Representative
All Paws Veterinary Clinic
06.2025 - Current
Pet Pro
Tails Up
04.2024 - 05.2025
Seasonal Employee
Lone Creek Farms
09.2022 - 10.2022
Team Member
Chick-fil-A Restaurants
09.2021 - 08.2022
High school diploma -
Infinite Horizon Academy Homeschool