Summary
Overview
Work History
Education
Skills
Timeline
Generic

EMILY VOONG

Brighton

Summary

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 3 years of management performance.

Overview

5
5
years of professional experience

Work History

Logistics Manager

Amazon
01.2024 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Transformed underperforming teams into productive, profitable teams.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Oversaw budget planning, strategy development, community outreach for organization.

OTR/RTS Process Assistant

Amazon
02.2023 - Current
  • Improved on time dispatch by 3% within the first six weeks of switching over to OTR for delivery service partners and flex dispatch
  • Enhanced driver efficiency through continuous monitoring and reporting on road performance with a team of over 300 drivers
  • Created and implemented standardized procedures resulting in a 40% improvement in same day delivery inefficiency for PFSD
  • Partnering with pick stage manager on creating and implementing APT to decrease near misses and increase rates during loadout

Project Manager

Chan’s Inn
05.2023 - 09.2023
  • Assisted in launch with renovations and menu building
  • Provided restaurant experience to train and develop employees

Sortation Process Assistant

Amazon
01.2022 - 02.2023
  • Created APT to improve stow rates over time by 30%
  • Developed two associates who did get promoted into leadership roles
  • Executed successful pick stage operation action plans to increase staging by 40% to achieve 100% on time staging
  • Implemented job rotation plan via feedback from associates

Bar Manager

Colorado National Golf Course
05.2020 - 05.2022
  • Increased food and beverage sales by 10%
  • Successfully executed weddings, holiday parties, and work events for over 100 people

Education

Associate - Business Finance

University of Northern Colorado
Greeley, Colorado
01.2018

Skills

  • Logistics
  • Planning and Execution
  • Performance Monitoring
  • Safety Management
  • Time Management
  • Staff Management
  • Engagement
  • Problem Solving Skills
  • Multitasking Skills
  • Management Support
  • Critical Thinking
  • Innovative
  • Google Docs
  • Excel
  • Goals and performance
  • Operations
  • Performance management

Timeline

Logistics Manager

Amazon
01.2024 - Current

Project Manager

Chan’s Inn
05.2023 - 09.2023

OTR/RTS Process Assistant

Amazon
02.2023 - Current

Sortation Process Assistant

Amazon
01.2022 - 02.2023

Bar Manager

Colorado National Golf Course
05.2020 - 05.2022

Associate - Business Finance

University of Northern Colorado
EMILY VOONG