Emily Sigala
Gypsum
Overview
5
5
years of professional experience
Work History
Spa Receptionist
Sonnenalp Resort of Vail
02.2025 - Current
- Answer and manage high-volume phone calls and guest inquiries
- Schedule appointments and coordinate daily spa services
- Assist guests with intake forms and confidential information
- Provide professional and welcoming customer service
- Coordinate communication between guests and spa staff
- Handle administrative tasks, scheduling updates, and front desk operations
- Maintain organized records and support daily office workflow
Waxing Specialist
Wax It
01.2022 - 05.2024
- Provided professional client care and customer service
- Educated clients on aftercare and treatment recommendations
- Maintained sanitary and organized workspaces
- Built strong client relationships through communication and professionalism
- Assisted with product inventory and scheduling support
Cashier Assistant
The Home Outpost
01.2021 - 06.2022
- Assisted customers with purchases, product questions, and checkout services
- Operated cash register and processed transactions accurately
- Managed inventory organization and merchandise restocking
- Provided excellent customer service in a fast-paced retail environment
- Assisted with maintaining organized store operations
Education
High School Diploma -
High School Diploma
05.2022
Skills
Professional and bilingual customer service specialist with experience in hospitality, front desk operations, scheduling, and client relations Skilled in handling phone communication, appointment coordination, patient intake forms, and providing welcoming, professional service in fast paced environments Strong organizational and multitasking abilities with a passion for helping patients and creating positive experiences
Timeline
Spa Receptionist
Sonnenalp Resort of Vail
02.2025 - Current
Waxing Specialist
Wax It
01.2022 - 05.2024
Cashier Assistant
The Home Outpost
01.2021 - 06.2022
High School Diploma -
High School Diploma