EMILY MILLSAPS
Olney Springs
Summary
Efficient office assistant with years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Polite and attentive professional offering excellent customer service, organization and time management skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Office Assistant
Arkansas Valley Regional Medical Center
La Junta
03.2025 - Current
- Assisted medical staff with patient scheduling and appointment confirmations.
- Managed incoming calls and directed inquiries to appropriate departments.
- Prepared and maintained accurate patient records and documentation.
- Processed patient forms and insurance information efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Skills
- Customer service
- Data entry
- Patient scheduling
- Insurance processing
- Telephone communication
- Positive attitude
- Prioritizing work
Timeline
Office Assistant
Arkansas Valley Regional Medical Center
03.2025 - Current